Susan Maupin

• Manage the collaborative efforts of diverse technical professionals.
• Partnered with stakeholders and users to analyze and define reporting specifications.
• Deliver data lakes, semantic models, and analytic reporting solutions.

• Formulated and led execution of company’s business intelligence plan.
• Engineered scalable business intelligence data warehouse integrating diverse data sources into unified facts and dimensions using Azure SQL, ADF, and Synapse.
• Engineered unified dimensional data models for enterprise reporting.
• Prepared secure dashboards for evaluating Aspirion's performance.
• Engaged with customers, internal users, and stakeholders to identify business reporting requirements.
• Guided team members in adopting effective strategies, technical solutions, and best practices.

• Automated identification of critical risk factors and integrated predictive modeling.
• Facilitated defining business measures and KPIs by engaging with stakeholders at St Luke’s Health System.
• Led development of analytic applications like Revenue Cycle, Supply Chain, and Patient Access Analytics.
• Facilitated scrum processes while guiding team adherence to technology and testing standards.
• Leveraged MS BI Suite to oversee Analytics Application development across the entire life cycle.
• Optimized extraction and transformation procedures for financial, transactional, and medical datasets.

Information Technology Manager

• Designed robust network system enhancing global activities and crisis handling capabilities.
• Oversaw staffing of IT personnel.
• Spearheaded deployment of ERP, CRM, and WMS solutions.
• Developed comprehensive global general ledger system mapping.

Systems Analyst

• Collaborated in structuring efficient SQL database frameworks.
• Led implementation process for decision-making data infrastructure.
• Developed EDI system for business transaction interface.
• Crafted a tailored barcode system for shipping and inventory transactions.
• Conducted system upkeep and enhancements.
• Maintained numerous Crystal and SQL Server reports.