Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan McDonough

Pittsburgh,PA

Summary

Versatile Senior Manager specializing in and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

34
34
years of professional experience

Work History

Senior Manager

UMPC
08.1987 - 06.2021
  • Provided strong leadership to enhance team productivity and morale.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Implemented and developed operational standards, policies and procedures.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Developed proposals and presentations for internal and external audiences.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Evaluated hiring, firing, and promotions requests.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Implemented productivity benchmarks across all departments to maximize company revenue.

Education

Medical Assistant - Medical Assistant

Sawyer
Pittsburgh, PA
06.1987

Skills

  • Managing Program Activities
  • Equipment Decommissioning
  • Managing Communications Channels
  • Managing Vendors
  • Troubleshooting and Problem Resolution
  • Network Transformation
  • Managing Career Progression
  • Cross-Functional Collaboration
  • Employee Coaching and Mentoring
  • Negotiation and Conflict Resolution
  • Scheduling and Coordinating
  • Budgeting and Resource Management
  • Management Reporting
  • General Management and Administration
  • Business Analysis
  • Plan Projects
  • Cross-Functional Team Leadership

Timeline

Senior Manager

UMPC
08.1987 - 06.2021

Medical Assistant - Medical Assistant

Sawyer

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Susan McDonough