Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Susan McMillan

Riverview,USA

Summary

Positive, critical thinking and detail-oriented Legal Assistant with a very extensive background in Florida Insurance Defense Litigation (including first and third party), from claim assignment, pre-suit, litigation, discovery proceedings, trial and settlement

Overview

33
33
years of professional experience

Work History

Legal Assistant

Hinshaw & Culbertson
05.2022 - 10.2024
  • Karen Fayson, Office Manager (305) 428-5066
  • Work for two non-capital Partners and one Associate in the areas of insurance defense (first party) State, Florida and Appellate Court cases. Prepare Answers, discovery and responses, scheduled hearings, mediations, depositions, conference/zoom calls with Experts, Adjusters and Opposing Counsel. Maintain all three attorneys’ calendars with deadlines and reminders, billing and work with the American Arbitration Association and the Florida Lemon Law Arbitration Board; Employee of the Month September 2023

Legal Assistant

Wicker, Smith, O’Hara, McCoy & Ford
01.2021 - 04.2022
  • Debbie Devita, Human Resources Director (813) 222-3939
  • Worked as part of a team with three Attorneys, with little supervision needed. Insurance defense (first party) State Court cases. Prepared Answers, discovery and responses, scheduled hearings, mediations, depositions. Heavy calendaring of Trial Orders with all deadlines and updated Trial Calendar, maintain multiple attorneys’ calendars, billing and assist in trial preparation

Paralegal

Carr Allison, P.A. (Jacksonville)
01.2019 - 06.2020
  • Steven Worley, Managing Partner (904) 328-6463
  • Insurance Defense Paralegal responsible for preparing/serving Subpoenas for necessary records and follow up on records; maintain and organize responsive records and documents; prepare medical chronologies and medical specials for attorney review prior to mediation and trial; prepare materials for experts and hearing notebooks for the Court; enter billable time (daily)

Legal Assistant

LaCava, Jacobson & Goodis, P.A.
03.2015 - 11.2018
  • (813) 209-9611
  • Insurance Defense including medical malpractice, professional malpractice, product liability; prepared Answers, draft motions, notices, discovery and responses, scheduled hearings, mediations, depositions. maintain attorney’s calendar, time and billing and assist in trial preparation; develop exceptional inter-personal skills by maintaining client and adjuster contact; all work completed with little to no supervision

Legal Assistant

Galloway Johnson Tompkins Burr & Smith (Tampa)
01.2012 - 03.2015
  • Tracie Ragland, Human Resources Director (850) 436-7000
  • Insurance Defense for Partner and fourth year Associate including first party and third party cases and Maritime law; performed conflict checks/opening new case files; prepared Answers, draft motions, notices, discovery and responses, scheduled hearings, mediations, depositions. maintain attorney’s calendar, time and billing; responsible for all HR of employees in Tampa office and liaison with our home office in Pensacola; excelled at inter-personal skills with co-workers and attorneys; all work completed with little to no supervision

Legal Assistant

Henderson, Franklin, Starnes & Holt (Ft Myers)
01.2010 - 01.2012
  • Michael Corso, Partner/Department Chairman (239) 344-1100
  • Insurance Defense including professional and medical malpractice, premises liability and tobacco litigation/trial; prepared Answers, motions, notices, discovery and responses, scheduled hearings, mediations, depositions; maintained attorney’s calendar, time and billing; member of trial team in preparing for Lee County’s first tobacco trial (Defense verdict); all work completed with little to no supervision

Legal Assistant/Paralegal

Michael D. Martin, P.A.
01.2004 - 01.2010
  • Mike Martin (863) 686-6700 (Sole practitioner in Lakeland)
  • 80% Insurance Defense 20% Plaintiff work – I was the only employee. Responsible for all areas of litigation practice including case work in Florida, New Jersey and Michigan Federal Courts; calendar, time and billing (including accounts payable); maintained and organized responsive records and documents; prepared for and attended out of town trial(s); prepare materials for experts and hearing notebooks for the Court

Legal Assistant

Childs Hester & Love, P.A. (f/k/a Bullock Childs Pendley & Reed)
01.2000 - 01.2004
  • Doug Childs, Senior Partner (904) 328-6463
  • Sandy Olesker, Firm Administrator
  • Insurance Defense of medical/professional malpractice, product liability, and nursing home; litigation secretarial duties: typing, transcription, filing, phones, accounts payable; client billing; scheduled hearings, depositions, mediations; drafted motions, notices, discovery and responses; maintain attorney’s calendar; organize and maintain client files

Legal Assistant

Law Offices of Wayne Alford
01.1992 - 01.1999
  • Plaintiff’s personal injury; medical malpractice/wrongful death; product liability (including 1,200 breast implant cases); prepared Answers, draft motions, notices, discovery and responses, scheduled hearings, mediations, depositions. maintain attorney’s calendar, time and billing and assist in trial preparation; develop exceptional inter-personal skills by maintaining client and adjuster contact; all work completed with little to no supervision

Education

Bachelor's Degree - undefined

University of South Florida
Tampa
04-2026

Associate's Degree - undefined

Florida State College at Jacksonville
01-1994

Skills

  • Florida e-filing/State-Federal
  • Case Management Systems
  • Document Management Systems
  • Time Keeping Systems
  • MS Outlook Office
  • Excellent Accurate Typing Skills
  • Florida Notary Public

Interests

Kayaking, Mud runs, Gardening

Timeline

Legal Assistant

Hinshaw & Culbertson
05.2022 - 10.2024

Legal Assistant

Wicker, Smith, O’Hara, McCoy & Ford
01.2021 - 04.2022

Paralegal

Carr Allison, P.A. (Jacksonville)
01.2019 - 06.2020

Legal Assistant

LaCava, Jacobson & Goodis, P.A.
03.2015 - 11.2018

Legal Assistant

Galloway Johnson Tompkins Burr & Smith (Tampa)
01.2012 - 03.2015

Legal Assistant

Henderson, Franklin, Starnes & Holt (Ft Myers)
01.2010 - 01.2012

Legal Assistant/Paralegal

Michael D. Martin, P.A.
01.2004 - 01.2010

Legal Assistant

Childs Hester & Love, P.A. (f/k/a Bullock Childs Pendley & Reed)
01.2000 - 01.2004

Legal Assistant

Law Offices of Wayne Alford
01.1992 - 01.1999

Bachelor's Degree - undefined

University of South Florida

Associate's Degree - undefined

Florida State College at Jacksonville