Susan M. Donegan
Summary
Executive Assistant with 15+ years of experience supporting C-level executives and senior leadership in healthcare, biotech, and pharmaceutical industries. Skilled in calendar and travel management, expense reporting, meeting coordination, and confidential correspondence. Proficient in Workday, Concur, MS Office Suite, SharePoint, and PeopleSoft. Recognized for adaptability, problem-solving, and maintaining professionalism in fast-paced, high-pressure environments.
Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
28
28
years of professional experience
Work History
Executive Assistant (Chief of Urology, Contract)
Massachusetts General Brigham
01.2023 - 07.2024
- Managed complex calendars, coordinated meetings, and arranged domestic/international travel for department leadership.
- Prepared and disseminated correspondence, reports, and meeting materials.
- Processed expense reports and accounts payable with accuracy and efficiency.
Administrative Assistant II, Corporate Strategy (Contract/Hybrid)
BeiGene Pharmaceuticals
11.2022 - 12.2022
- Supported corporate strategy team with calendar management, meeting coordination, and travel logistics.
- Processed expense reports and accounts payable.
BioAnalytics Operations Coordinator (Contract/Remote)
Sanofi
11.2021 - 01.2022
- Oversaw compliance activities including logbook issuance, calibration scheduling, and vendor coordination.
- Conducted BioA orientation and training; developed and updated SOPs and training documents.
- Generated KPI reports and analyzed processes to recommend workflow improvements.
Executive Assistant (Contract)
CarePort Health
08.2019 - 01.2020
- Reported to CEO and COO; managed scheduling, correspondence, and travel.
- Coordinated meetings and prepared communications to healthcare partners.
- Maintained office supplies and served as first point of contact for visitors.
Executive Assistant, Clinical Lab Specialties (Contract)
Genzyme
12.2016 - 03.2017
- Provided administrative support to VP and staff, handling sensitive and confidential material.
- Prepared reports, correspondence, and departmental communications.
- Coordinated calendars, meetings, and travel arrangements.
Project Coordinator I, Compliance (Contract)
Merck Pharmaceuticals
11.2015 - 01.2016
- Managed executive calendars, correspondence, and meeting logistics.
- Supported compliance team with document review and assay management.
Administrative Assistant, Technical Operations (Contract)
Siemens Healthcare Diagnostics
07.2013 - 12.2014
- Reviewed and updated company assays for FDA compliance.
- Maintained SharePoint documentation and assisted technical operations staff.
Administrative Assistant, Gastroenterology (Contract)
Boston Medical Center
07.2009 - 11.2010
- Supported Section Chief and fellows with scheduling, travel, and seminar coordination.
- Assisted with fellowship program administration and department website updates.
Administrative Coordinator, Radiology
Beth Israel Deaconess Medical Center
05.2008 - 06.2009
- Coordinated fellowship candidate visits, meetings, and communications.
Senior Administrative Assistant, Office of the Chairman
Beth Israel Deaconess Medical Center
04.1996 - 05.2008
- Provided long-term executive support to Chairman and Radiology leadership.
- Managed correspondence, calendars, and departmental communications.
Education
Associate of Science - Business Administration
Massachusetts Bay Community College
Wellesley, MASkills
- Administrative support and time management
- Experience in global travel logistics
- Expense reporting proficiency
- Meeting organization and management
- Secure document handling
- Database management expertise
- Proficient in MS Office Suite
- SharePoint collaboration tools
- Executive support
- Administrative support
- Office management
- Strong problem solver
Timeline
Executive Assistant (Chief of Urology, Contract)
Massachusetts General Brigham
01.2023 - 07.2024
Administrative Assistant II, Corporate Strategy (Contract/Hybrid)
BeiGene Pharmaceuticals
11.2022 - 12.2022
BioAnalytics Operations Coordinator (Contract/Remote)
Sanofi
11.2021 - 01.2022
Executive Assistant (Contract)
CarePort Health
08.2019 - 01.2020
Executive Assistant, Clinical Lab Specialties (Contract)
Genzyme
12.2016 - 03.2017
Project Coordinator I, Compliance (Contract)
Merck Pharmaceuticals
11.2015 - 01.2016
Administrative Assistant, Technical Operations (Contract)
Siemens Healthcare Diagnostics
07.2013 - 12.2014
Administrative Assistant, Gastroenterology (Contract)
Boston Medical Center
07.2009 - 11.2010
Administrative Coordinator, Radiology
Beth Israel Deaconess Medical Center
05.2008 - 06.2009
Senior Administrative Assistant, Office of the Chairman
Beth Israel Deaconess Medical Center
04.1996 - 05.2008
Associate of Science - Business Administration
Massachusetts Bay Community College
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