Summary
Overview
Work History
Education
Skills
Timeline
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Susan Melton

Rock Hill,South Carolina

Summary

Background in fast-paced manufacturing environment with focus on ensuring product quality and process improvement. Skilled in identifying inefficiencies and implementing corrective actions to enhance operational performance. Seeking to leverage these transferable skills in new field to drive success and innovation. Results-driven professional with solid background in quality management and process improvement. Known for delivering consistent quality outcomes and fostering culture of continuous improvement. Strong emphasis on team collaboration and adaptability to changing requirements.

Offering strong foundation in quality control principles and proactive approach to learning and development. Contributes solid understanding of process improvement techniques and keen ability to swiftly adapt to new methodologies. Ready to use and develop analytical skills and attention to detail in Quality Process Specialist role.

Overview

25
25
years of professional experience

Work History

Quality Supervisor

Cirtec Medical
09.2022 - Current
  • Helped with reducing customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
  • Directed and supervised 60 or more employees involved in product inspection and quality control procedures.
  • Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
  • Evaluated [Type] systems for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
  • Oversaw department of 60 or more by supervising daily inspections, providing technical support and coordinating personnel.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Conducted layered audits of production processes to identify potential improvements and corrective actions.

Lab Coordinator

Cirtec Medical
07.2015 - 05.2022
  • Managed inventory of laboratory supplies, ensuring availability of necessary materials for experiments and research.
  • Increased collaboration between team members through regular meetings and open communication channels, fostering a positive work environment.
  • Improved laboratory efficiency by streamlining processes and implementing updated equipment.
  • Promoted a culture of continuous improvement within the lab by actively seeking feedback from staff and implementing necessary changes to enhance performance.
  • Maintained proper documentation of all laboratory activities in compliance with regulatory requirements.
  • Investigated and resolved issues related to laboratory processes and procedures.
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
  • Provided technical guidance and training to laboratory staff.
  • Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
  • Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
  • Conducted research experiments to test and validate new technologies.
  • Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
  • Recorded and interpreted laboratory results to present to senior colleagues.

Press Operator

Cirtec Medical
09.2000 - 07.2015
  • Promptly removed completed product from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
  • Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
  • Collaborated with other departments to streamline workflow processes, ultimately improving overall operational efficiency.
  • Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
  • Performed thorough inspections of molded materials and parts to guarantee consistent quality and adherence to customer specifications.
  • Enhanced operational resilience by cross-training on different types of press machines.
  • Troubleshot and resolved various issues with machinery, maintaining quality and performance.

Education

High School Diploma -

York Comprehensive High School
York, SC
05-1996

Skills

  • Quality training
  • Dedication to product quality
  • Quality management systems
  • Systems analysis
  • Corrective actions
  • Product inspection
  • Auditing techniques
  • Staff training
  • Scheduling
  • Quality auditor
  • Microsoft office
  • Process analysis
  • Visual inspection
  • Data collection
  • Quality control planning
  • QC inspections
  • Material testing
  • Inspection reports
  • Strong work ethic
  • Defect identification
  • Attention to detail
  • Production support

Timeline

Quality Supervisor

Cirtec Medical
09.2022 - Current

Lab Coordinator

Cirtec Medical
07.2015 - 05.2022

Press Operator

Cirtec Medical
09.2000 - 07.2015

High School Diploma -

York Comprehensive High School

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Susan Melton