Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
12
12
years of professional experience
Work History
Team Leader Manager
Walmart
12.2015 - Current
Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Led employee relations through effective communication, coaching, training, and development.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Warehouse Packer
Challenge Manufacturing
09.2014 - 07.2015
Created shipping labels to complete daily order processing.
Reviewed orders to verify products met specifications.
Organized items on racks, shelves and bins to maintain established order.
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Housekeeper
Americas Best Value Inn & Suites
05.2013 - 09.2013
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Verified cleanliness and organization of storage areas and carts.