Susan Meyer
Cheshire,CT
Summary
Patient Care Specialist looking to phase out of direct patient care. Experienced in providing high-quality care and support to diverse populations. Utilizes effective communication and empathy to address individual needs and enhance client satisfaction. Track record of creating and managing personalized care plans, ensuring comprehensive and compassionate care.
Overview
20
20
years of professional experience
Work History
Respiratory Care Specialist
Gaylord Specialty Healthcare
10.2021 - Current
- Educating those with chronic lung disease, such as COPD, interstitial lung disease ILD, Cystic fibrosis CF, idiopathic pulmonary fibrosis, and patients who are post-COVID.
- Coordinated individualized care plans to enhance physical function for respiratory patients.
- Monitored patients on respiratory equipment to ensure optimal therapy effectiveness.
- Conducted comprehensive respiratory evaluations to assess patient needs and inform treatment decisions.
- Calling patients and scheduling them
- Reviewing patient referrals
- Reviewed patient charts to gather relevant medical information.
- Entered patient data into electronic health records accurately.
Respiratory Therapist 2
Yale New Haven Hospital
New Haven, CT
07.2010 - 12.2022
- Provided critical care and life support to adults, pediatrics, and premature infants in emergency room, intensive care units, and general hospital areas.
- Interviewed patients and performed chest exams, aerosol therapy, and inhaler therapy to ensure optimal respiratory treatment.
- Managed BIPAP and CPAP machines to support patients with respiratory distress.
- Operated ventilators and artificial airways in critical care settings.
- Interviewed patients, performed chest exams, aerosol and inhaler therapy.
Respiratory Therapist
Genesis Healthcare
Wallingford, CT
07.2020 - 10.2021
- Executed respiratory care procedures per physician treatment plans, including incentive spirometry, inhalers, BIPAP, CPAP, and oxygen therapy, to enhance patient recovery.
- Evaluated patients' conditions and administered therapies to ensure adherence to treatment protocols.
- Monitored and documented patients' progress and responses to therapy to inform ongoing treatment decisions.
Respiratory Therapy Assistant
Saint Mary's Hospital
Waterbury, CT
07.2009 - 06.2010
- Replaced oxygen tanks to maintain patient respiratory support.
- Stocked respiratory equipment in storage areas to ensure availability.
- Assisted therapists with patient care.
Medical Receptionist
Right Now Urgent Care
Southington, CT
01.2007 - 01.2008
- Escorted patients to rooms to ensure timely and comfortable transitions.
- Completed data entry tasks accurately during patient intake process.
- Escorting patients to rooms.
- Handle Insurance Co-payments.
- Handled insurance co-payments to facilitate efficient billing processes.
- Checked in patients to streamline appointment flow and enhance patient experience.
- Processed pre-authorizations for patient treatments and procedures.
Education
Associates Degree - Respiratory Care Program
Naugatuck Valley Community College
Waterbury, CT01-2010
Western New England College
Springfield, MA01-2006
Skills
- Certified Respiratory Therapist
- Registered Respiratory Therapist
- Human anatomy
- ACLS
- BLS
- Basic life support certification
- Hospital Computer Systems (EPIC)
- Electronic health records
- Patient data organization
- Microsoft Office (Word)
- Excel
- PowerPoint
- Publisher
- Office productivity software
- Patient scheduling
- Appointment scheduling
- Time management
- Effective communication
- Team collaboration
- Adaptability to change
- Patient-centered care
Timeline
Respiratory Care Specialist
Gaylord Specialty Healthcare
10.2021 - Current
Respiratory Therapist
Genesis Healthcare
07.2020 - 10.2021
Respiratory Therapist 2
Yale New Haven Hospital
07.2010 - 12.2022
Respiratory Therapy Assistant
Saint Mary's Hospital
07.2009 - 06.2010
Medical Receptionist
Right Now Urgent Care
01.2007 - 01.2008
Associates Degree - Respiratory Care Program
Naugatuck Valley Community College
Western New England College