Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager

Susan Miller

Irving,TX

Summary

I have also worked for a very busy physician's office (Lubbock, TX) handling insurance claims and authorizations, and a Radiology Clinic (Midland, TX) doing reception and later claims.


I was secretary and associate minister for a Unity Church for 4 years.


I worked for Armour Meat Regional Sales Office in Kansas City, MO as switchboard operator.


I was the Purchasing Agent for Slater Office Products, a contract furniture and furnishing supplier and installer in Chicago.


I managed the Chicago showroom for Carolina Seating Company.


I did data entry (payroll) and data management (rehires) for Walgreens Corporate Office, Dearfield, IL

Overview

22
22
years of professional experience

Work History

Patient Care Coordinator - Insurance

University Of Texas At Dallas, Callier Center
02.1995 - 02.2017

Reviewed patient insurance benefits for coverage of hearing and/or speech services. Advised clinicians


Obtained authorization for services where required and maintained a log to determine status of requests and duration of authorization.


Contacted referring Doctor's office as needed for new referrals to obtain continuing authorizations.


Initially filed primary and secondary insurance claims and appeals. This was later outsourced.


Coordinated collections with Accounts Receivable personnel.


Maintained confidentiality of patient data and records per HIPPA, FERPA, and PPRA guidlines.

Education

No Degree - Music Education

Missouri Baptist College
St. Louis, MO

Music Education

Lincolnland Community College
Springfield, IL

Nursing Science

Memorial Hospital School of Nursing
Springfield, IL

Nursing Science

Alton Memorial Hospital School of Nursing
Alton, Il

Skills

Completed tasks with minimal supervision

Worked to improve processes and management of data to track information on referral status

  • Medical Terminology

Additional Information

I am looking for a position with 20-30 hours per week and minimal supervision. I don't need benefits. I already have insurance and retirement benefits. Due to arthritis, I may not feel like doing much on a given day. First thing in the morning, my balance may not be the greatest - I use a cane or a walker.


I know I am overqualified for most data entry positions, but that is what I am looking for, especially work at home.

Timeline

Patient Care Coordinator - Insurance

University Of Texas At Dallas, Callier Center
02.1995 - 02.2017

No Degree - Music Education

Missouri Baptist College

Music Education

Lincolnland Community College

Nursing Science

Memorial Hospital School of Nursing

Nursing Science

Alton Memorial Hospital School of Nursing
Susan Miller