Summary
Overview
Work History
Education
Skills
Websites
Roles And Responsibilities
Timeline
Generic

Susan Miller

Crowley,TX

Summary

Provide knowledge and expertise as a strategic partner in Human Resources to drive results in people metrics and goals. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

28
28
years of professional experience

Work History

Director, Human Resources Business Partner

Sodexo, Inc - Healthcare Business Unit
10.2003 - Current
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.

Regional Human Resources Manager

Sodexo, Inc. – School Services Business Unit
09.1999 - 10.2003
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Reduced turnover rates by developing effective retention strategies and fostering a positive work environment.
  • Streamlined HR processes for increased efficiency and improved organizational performance.
  • Facilitated leadership development through targeted training programs and mentorship opportunities.
  • Implemented successful change management initiatives, supporting employees during organizational transitions.

Human Resources Manager

Sodexo, Inc. – Lubbock Independent School Services
01.1996 - 08.1999
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.

Education

Bachelors in Business Administration -

Coe College
Cedar Rapids, IA
05.1988

Skills

  • Leadership
  • Recruiting
  • Employee Referral Programs
  • Relationship Building
  • Leadership Training and Development
  • Labor Relations

Roles And Responsibilities

A consultant, servant leader and resource for 2 Senior Vice Presidents spanning 15 states supporting over 3000 Sodexo frontline nonexempt employees and 900 exempt management employees. Instrumental in 2 large system acquisitions that resulted in an additional 3000 employees in the last two years. Leading a team of 18 in unit HR managers to drive retention and employee engagement up.

Timeline

Director, Human Resources Business Partner

Sodexo, Inc - Healthcare Business Unit
10.2003 - Current

Regional Human Resources Manager

Sodexo, Inc. – School Services Business Unit
09.1999 - 10.2003

Human Resources Manager

Sodexo, Inc. – Lubbock Independent School Services
01.1996 - 08.1999

Bachelors in Business Administration -

Coe College

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Susan Miller