Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Susan Miller

DERIDDER,LA

Summary

Dynamic Thrift Store Manager at BArc with a proven track record in enhancing operational efficiency and driving revenue growth. Skilled in employee training and customer service, I successfully implemented strategic initiatives and improved donation processing, fostering community engagement and a collaborative team environment.

Retail professional committed to effective thrift store management, bringing valuable experience in staff supervision, inventory control, and customer service. Recognized for enhancing store organization and boosting customer engagement through innovative merchandising strategies. Known for fostering teamwork and adapting to changing market demands.

Professional manager with strong retail experience prepared for this role. Proven track record in inventory management, sales optimization, and customer service. Expertise in team collaboration and achieving results in dynamic environments. Known for adaptability, reliability, and effective communication skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Thrift Store Manager

BArc
03.2018 - Current
  • Oversaw daily operations, ensuring efficient inventory management and customer service standards.
  • Trained and mentored staff, fostering a collaborative team environment and enhancing service quality.
  • Developed strategic initiatives to increase store revenue through effective merchandising and promotions.
  • Implemented process improvements that enhanced operational efficiency and reduced costs within the store.
  • Analyzed sales data to identify trends, adjusting inventory levels to meet customer demand effectively.
  • Coordinated volunteer activities, enhancing workforce capacity while promoting a positive brand image in the community.
  • Established partnerships with local organizations for donation drives, increasing community engagement and support.

Receptionist

BArc
06.2015 - 03.2018
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated office communications, facilitating interdepartmental collaboration and information flow.
  • Maintained accurate filing systems, improving document retrieval efficiency and organization.
  • Implemented process improvements for handling incoming calls, reducing wait times significantly.

Education

High School Diploma -

Wilkinson County
Woodville

Skills

  • Donation processing
  • Store operations
  • Employee training
  • Recruitment and hiring
  • Store maintenance
  • Customer service
  • Merchandise planning
  • Volunteer management

Certification

  • Licensed [Job Title] - [Timeframe]
  • CPR First Aid
  • Workplace Safety

Languages

English
Full Professional

Timeline

Thrift Store Manager

BArc
03.2018 - Current

Receptionist

BArc
06.2015 - 03.2018

High School Diploma -

Wilkinson County

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