Susan K. Minskey
Troy
Summary
Strong technical background with excellent communication, organizational, and sales skills. Excels at managing customer expectations. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
12
12
years of professional experience
Work History
Office Assistant
Robbie Taylor Insurance Solutions
Denver
09.2017 - 08.2025
- Supported daily office operations by managing correspondence and scheduling appointments.
- Maintained organized filing systems to ensure easy access to important documents.
- Coordinated meetings and prepared materials for presentations and discussions.
- Utilized office software to create reports and maintain databases efficiently.
- Answered phone calls and directed inquiries to appropriate team members promptly.
Office Assistant
Ziegeist Wellness Group
San Antonio
09.2013 - 09.2017
- Supported daily office operations by managing correspondence and scheduling appointments.
- Maintained organized filing systems to ensure easy access to important documents.
- Utilized office software to create reports and maintain databases efficiently.
- Answered phone calls and directed inquiries to appropriate team members promptly.
- Provided customer service by addressing client questions and concerns effectively.
Education
High School Diploma -
C. F. Vigor High School
01.2000
Skills
- Experienced with Microsoft Office applications
- Customer engagement strategies
- Accurate high-volume data processing
- Critical thinking and resolution
- Skilled at prioritizing tasks in high-pressure environments
- Document organization
- Scheduling appointments
- Time management
References
- Kristil Gardino, ASM, (303) 475-9708
- Frank Kriz, Store Manager, (314) 660-0569
- Danielle Trenda, Fairview Medical, (952) 688-8288
Certifications And Software
- Microsoft Office Suite
- Typing: 40 wpm
Timeline
Office Assistant
Robbie Taylor Insurance Solutions
09.2017 - 08.2025
Office Assistant
Ziegeist Wellness Group
09.2013 - 09.2017
High School Diploma -
C. F. Vigor High School
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