Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Mixon

Prospect,KY

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 20 years. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using [Software] appointment scheduling system to manage over 100 patients weekly. Organized and accurate in managing patient flow.

Overview

5
5
years of professional experience

Work History

Medical Receptionist, Scheduler

Joffe Medi-Center
04.2016 - 03.2020
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Supported office staff and operational requirements with administrative tasks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Registered and verified patient records before triage with most up-to-date information.
  • Helped patients complete necessary medical forms and documentation.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Prepared and processed patient referrals and transfer requests.

Assistant Manager

Yankee
10.2014 - 03.2016
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Education

High School Diploma -

Walter Johnson High School
Bethesda, MD

Associate of Arts - Education

Montgomery College
Rockville, MD

Education

University of Maryland - College Park
College Park, MD

Skills

  • Proficient in [Software]
  • Outpatient Care
  • Appointment Setting
  • Front Desk Operations
  • Prescription Refills
  • Scheduling Tests and Procedures
  • Patient Scheduling
  • Appointment Scheduling
  • Insurance Verification
  • Employee Scheduling

Timeline

Medical Receptionist, Scheduler

Joffe Medi-Center
04.2016 - 03.2020

Assistant Manager

Yankee
10.2014 - 03.2016

High School Diploma -

Walter Johnson High School

Associate of Arts - Education

Montgomery College

Education

University of Maryland - College Park

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