Summary
Overview
Work History
Education
Skills
Timeline
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Susan M O C E R I N O

Ossining,NY

Summary

Accomplished Sales Manager leading location-specific business goals according to corporate targets. Results-driven growth facilitator coordinating resources to successfully leverage market strategies. Proactive in reviewing KPIs and realigning strategic plans accordingly.

Overview

36
36
years of professional experience

Work History

Regional Sales Director

Pamal Broadcasting
02.2022 - Current
  • Served instrumental role in closing 300 enterprise accounts valued at $2 million in annual sales.
  • Created robust sales plans and set territory quotas.
  • Brought in $2million dollars in regional revenue in 2024.
  • Coordinated full sales operations within assigned region.
  • Researched customer needs, market trends and competitor activities.
  • Identified new product opportunities and target customers.
  • Built and managed sales funnel using metrics to forecast achievements and measure goals.

Sales Manager

Altice USA / LightPath Division
06.2020 - 02.2022
  • Maintained optimal staffing levels, working with leadership to perform gap analysis
  • Implemented sales strategies to meet and exceed growth targets
  • Advanced sales management progress by cultivating strong relationships with market leaders and sales professionals
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to explain sales opportunities.
  • Finalized sales contracts with high-value customers.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Sales Manager

Nextiva
06.2018 - 06.2020
  • Renewed customer contracts to protect and grow existing revenue streams
  • Maintained knowledge of company products and services, pricing practices and selling skills to position and align company business services with assigned accounts
  • Met or exceeded monthly sales quota through identification and closing of incremental sales and revenue opportunities
  • Partnered with customers' key decision-makers to develop solutions that enhanced competitiveness and performance

Owner/Operator

Innovative Quality Solutions
01.1989 - 07.2019
  • Set and monitored objectives, performance indicators and metrics to assess employee progress
  • Directed development, implementation and management of products and services
  • Developed culture of stability and strong performance to maintain quality and precision
  • Launched employee outreach programs to foster productive and proactive work environment
  • Enhanced performance and productivity by implementing streamlined processes and updated SOPs
  • Worked with board, senior management team and staff to leverage opportunities for growth and improvement in support of overall mission

Education

Bachelor of Science - Technology Management

Pace University
Pleasantville, N.Y.

Skills

  • Performance management
  • Proposal development
  • Strategic planning
  • Pipeline management
  • Oversee operations
  • Team building and leadership
  • Organization
  • Creative thinking
  • Networking
  • Forecasting
  • Sales target setting
  • Customer relationship management
  • High-growth strategies
  • Staff training
  • Competitive analysis
  • Forecasting skills

Timeline

Regional Sales Director

Pamal Broadcasting
02.2022 - Current

Sales Manager

Altice USA / LightPath Division
06.2020 - 02.2022

Sales Manager

Nextiva
06.2018 - 06.2020

Owner/Operator

Innovative Quality Solutions
01.1989 - 07.2019

Bachelor of Science - Technology Management

Pace University

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Susan M O C E R I N O