Susan Moloney

Sr Credit Representative

Henry Schein

Melville, NY

02.1999 - 12.2023

Communicated with customers regarding payment status of their invoices.
Maintained accurate records of collections, deposits, and account reconciliations.
Processed refunds when necessary in accordance with company policy.
Generated invoices and credit memos on a daily basis.
Monitored customer accounts to ensure payment terms are met.
Conducted periodic reviews of Accounts Receivable Aging report for accuracy.
Performed cash application activities for incoming payments from customers.
Assisted customers with billing inquiries via phone or email correspondence.
Collaborated with other departments to resolve any issues related to billing.
Reviewed sales orders to ensure accuracy prior to billing cycle completion.
Investigate reasons for non-payment by customers and take appropriate action.
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
Maintained accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
Handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
Received and recorded cash, checks and transfers.