Susan Morales
Lacey,USA
Summary
Dedicated Leasing Consultant with a proven track record in providing exceptional administrative support and fostering positive client relationships. Skilled in managing diverse tasks, organizing schedules, and ensuring seamless operations. Possesses excellent communication skills and a strong attention to detail. Known for ability to remain calm under pressure, handle confidential information discreetly, and consistently deliver outstanding customer service. Eager to contribute their expertise to a dynamic team, ensuring efficiency and enhancing the overall client experience.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
The Park At Cooper Point Apartments
12.2023 - Current
- Conducted property tours for prospective residents, effectively highlighting key features and amenities to drive leasing interest.
- Fostered positive relationships with current residents, addressing inquiries and resolving issues promptly to enhance tenant satisfaction and retention.
- Utilized leasing software to efficiently process rental applications, ensuring accurate documentation and compliance with leasing policies.
Private Family Assistant/Nanny
Kida Residence
08.2022 - 11.2023
- Actively engaged in problem-solving, offering effective solutions to manage challenging situations within the household, ensuring a nurturing environment
- Efficiently managed the family agenda, including healthcare, playdates, and maintenance appointments, ensuring seamless coordination of schedules and commitments
- Provided flexible availability at all times, including working on weekends, traveling with the family, and working additional hours for event preparation
Residential Property Manager
De Leon-Morales Residence
12.2021 - 09.2023
- Managed residential property, overseeing up to three tenants concurrently in a private home setting
- Coordinated and scheduled contractors for repairs, renovations, and maintenance projects, ensuring timely completion and cost-effectiveness
- Established effective communication channels with tenants, promoting open dialogue and conflict resolution.
Education
Environmental Sciences/UTEACH -
University of Texas Rio Grande Valley
Brownsville, TX08.2020
Skills
- Bilingual - English and Spanish
- Team Collaboration
- Customer Service
- Yardi and RENTcafe experience
- Email Management
- Social Media Engagement
- Solutions Oriented
- Proficiency in Microsoft Office Suite
- Data Entry
- Event Planning
Timeline
Leasing Consultant
The Park At Cooper Point Apartments
12.2023 - Current
Private Family Assistant/Nanny
Kida Residence
08.2022 - 11.2023
Residential Property Manager
De Leon-Morales Residence
12.2021 - 09.2023
Environmental Sciences/UTEACH -
University of Texas Rio Grande Valley
Similar Profiles
Kendra SmithKendra Smith
Office Assistant at Cooper Road Plaza ApartmentsOffice Assistant at Cooper Road Plaza Apartments
ERIKA HOLLANDERIKA HOLLAND
Lead Concierge at The Crescent At Fells Point By Windsor ApartmentsLead Concierge at The Crescent At Fells Point By Windsor Apartments
Jade NewmanJade Newman
Intern at Falcon Point ApartmentsIntern at Falcon Point Apartments