Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Morris

Cherry Hill,NJ

Summary

Dynamic business owner with a proven track record at PreciousGems Family Daycare, excelling in customer relations and financial management. Successfully enhanced client satisfaction through effective communication and relationship building, leading to increased referrals. Adept at implementing innovative business processes that drive operational quality and foster a supportive environment for both clients and staff.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Owner

PreciousGems Family Daycare
07.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Assistant Teacher

Little Darlings Daycare
11.2007 - 06.2015
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Assisted in implementation of new learning tools, systems and materials.
  • Supported students with special needs, implementing strategies to facilitate their participation and learning.
  • Conducted educational games and activities to reinforce learning concepts in enjoyable manner.
  • Adapted teaching methods and materials to meet students' varying needs.

Owner

Susan Morri's Daycare
05.2003 - 07.2006
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Education

High School Diploma -

BCIT-Medford
Medford NJ
06-1997

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Business planning

Timeline

Owner

PreciousGems Family Daycare
07.2021 - Current

Assistant Teacher

Little Darlings Daycare
11.2007 - 06.2015

Owner

Susan Morri's Daycare
05.2003 - 07.2006

High School Diploma -

BCIT-Medford

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