Summary
Overview
Work History
Education
Skills
Volleyball Coaching Experience
Certification
Event Promotions & Brand Representation
Timeline
Generic

SUSAN MULDOON

Naples,ID

Summary

Experienced professional with a strong background in social-emotional learning (SEL) and executive functioning. Demonstrates success in event promotions, brand representation, and client engagement. Committed to delivering high-quality results and positively impacting individuals' overall development and well-being.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Founder/Lead Executive Function Coach & Advocate

Unfolding Hope Coaching LLC
01.2024 - Current
  • Independently manage all business operations, including building and managing website, communication, scheduling, calendar, invoicing, and financial tracking.
  • Establish meaningful relationships and strong rapport with clients ranging from middle school-aged students to working adults with executive functioning difficulties.
  • Schedule in-person and online coaching sessions, providing prompt and detailed session notes with identified action items and follow-up steps.
  • Collaborate and communicate with families, schools, and workplaces

Academic/Career Coach & Student Mentor

Echo Springs Student Transition Center
05.2022 - Current
  • Mentored and coached a diverse population of students in academic and career development online & in-person.
  • Conducted research and developed partnerships with 40+ professional organizations for student opportunities.
  • Facilitated weekly 1.5-hour workshops focused on executive function skill building and led weekly circles to enhance student inclusion and support.
  • Collaborated with clinical and programming teams to share insights, resources, and best practices for optimal client outcomes
  • Recorded timely and detailed student notes and progress reports, effectively tracking achievements and areas of improvement using software platforms Alleva and Ritten, as well as Google Email, Docs, and Sheets.

Education Coach

Northwest College Support
07.2021 - 05.2022
  • Created personalized academic plans to support educational, career, and life goals for diverse North Idaho College students.
  • Developed and delivered workshops, seminars, and group sessions focused on holistic student development.
  • Conducted online & in-person 1:1 session for executive function and academic skill support.
  • Collaborated with educators, professionals, and clinical team members to enhance student learning and success.
  • Maintained accurate records of student performance and progress.

Social Emotional Interventionist

OWL Education Group
11.2020 - 05.2021
  • Designed and provided individualized curriculum online and in person for diverse learners (ADHD, Autism, Dyslexia, Down Syndrome, Fetal Alcohol Syndrome) for ages 7-14 years old.
  • Developed strong relationships with students, fostering trust and promoting positive learning environments by adapting instruction to accommodate various needs.
  • Encouraged parental involvement through consistent updates on student progress and recommendations for at-home support.
  • Supported teachers by providing resources and guidance on differentiation techniques for diverse learners.

Youth Corps Director

TEENS, Inc.
01.2019 - 06.2020
  • Conducted recruitment through writing newspaper articles and creating displays and presentations for local high schools, leading to high interest and retention rates.
  • Scheduled and conducted all interviews, hiring, training, and scheduling of employees, achieving the highest retention rate in the 25-year history of the Youth Corps program.
  • Managed overall program development and day-to-day operations of Youth Corps program, including project planning and scheduling, client communications, invoicing, financial tracking, tool maintenance, crew management, project leadership.
  • Filed all grant applications and follow-up reports to the United States Forest Service.

Student Advisor/Teacher

Chinook West Alternative High School
12.2018 - 06.2020
  • Enhanced student retention and assisted high school completion with the creation of personalized education and career planning.
  • Led weekly physical education, yoga, and music classes.
  • Co-lead and planned overnight educational 10 day back.
  • Maintained detailed records of individual student interactions and outcomes, utilizing data-driven insights to inform future advising approaches.

Crew Leader

Mile High Youth Corps
03.2018 - 11.2018
  • Selected to serve on the hot shots crew for Huerfano County fire disaster relief project.
  • Planned and led all hand crew and chainsaw conservation projects for a team of 10, maintaining all tools, vehicles, and trailers.
  • Successfully handled crisis situations utilizing wilderness first aid in backcountry settings
  • Monitored team and individual performance, compiling data into project reports.

Positive Action Teacher

Western New York Service Collaborative
08.2016 - 08.2017
  • Revived and strengthened the educational environment for South Buffalo Charter School by teaching the Positive Action curriculum and modifying it as needed to resonate with diverse students.
  • Scheduled, created, and implemented individualized daily support for 20 students' social/emotional development (5th, 6th, 7th grade).
  • Built and led a meditation group within the school community.
  • Tracked and documented extensive information on student progress.
  • Served as a student aide, providing additional individualized support for coursework.

Education

Master of Education - Social Emotional Development

Endicott College
Beverly, MA
2024

Bachelor of Science - Special Education 7-12, ENG Literature

Medaille University
Buffalo, NY
01.2015

Skills

  • Organization and Planning
  • Time Management
  • Creative Problem-Solving
  • Strategic Thinking
  • Client Engagement
  • Multidisciplinary Collaboration
  • Brand Awareness
  • Adaptability
  • Recruitment
  • Online Learning
  • Client Relationships
  • Exceptional Communication Skills

Volleyball Coaching Experience

  • Developmental & First Touches Coach, North Idaho Volleyball Club, Sandpoint, ID (09/23-Current)
  • 16's National Head Coach, T3 Volleyball Club, Coeur d’Alene, ID (06/21-06/22)
  • Volleyball Coordinator, i9 Sports, Denver, CO (03/20-07/21)
  • 18's National Head Coach, BOCO Volleyball Club, Longmont, CO (10/20-03/21)
  • 15's National Head Coach, Flatirons Volleyball Club, Boulder, CO (11/19-03/20)
  • Varsity Head Coach, Nederland High School, Nederland, CO (08/19-12/19)
  • Camp Coach, Colorado University, Boulder, CO (07/19-08/19)
  • Assistant Coach, Medaille University, Buffalo, NY (08/17-12/17)
  • 12's Co-Coach, Niagara Frontier Volleyball Club, Buffalo, NY (11/13-03/16)

Certification

  • CPR/AED Certification
  • First Aid Certification
  • IMPACT Coaching Certification
  • Adverse Childhood Experiences Training
  • Trauma Informed Care Training
  • Trauma Invested Strategies Training
  • Mental Health First Aid Certification
  • Suicide Prevention Training
  • Shared Risk & Protective Factors Training
  • Dating Abuse & Sexual Assault Training
  • LGBTQ+ Cultural Competency Training
  • Overcoming Resistance Training
  • Managing and Harnessing Emotion in the Classroom Training
  • Working with Highly Sensitive Students Training
  • Love and Logic Training
  • Conscious Discipline Training
  • Restorative Justice and Restorative Mediation Training
  • Spectrum of Engagement in Positive Youth Development Programs I & II Training
  • Supporting Adolescent Development Stages within Positive Youth Development Programs

Event Promotions & Brand Representation

  • Event Representative, Ascent Talent, Denver CO (09/19-3/20)
  • Ambassador, Elite Events & Promotions, Buffalo NY (10/17-01/19)
  • Ambassador, Bootleg Bucha, Buffalo NY (8/16-12/18)
  • Event Staff, Acqua Events, Buffalo NY (07/16-12/18)

Timeline

Founder/Lead Executive Function Coach & Advocate

Unfolding Hope Coaching LLC
01.2024 - Current

Academic/Career Coach & Student Mentor

Echo Springs Student Transition Center
05.2022 - Current

Education Coach

Northwest College Support
07.2021 - 05.2022

Social Emotional Interventionist

OWL Education Group
11.2020 - 05.2021

Youth Corps Director

TEENS, Inc.
01.2019 - 06.2020

Student Advisor/Teacher

Chinook West Alternative High School
12.2018 - 06.2020

Crew Leader

Mile High Youth Corps
03.2018 - 11.2018

Positive Action Teacher

Western New York Service Collaborative
08.2016 - 08.2017
  • CPR/AED Certification
  • First Aid Certification
  • IMPACT Coaching Certification
  • Adverse Childhood Experiences Training
  • Trauma Informed Care Training
  • Trauma Invested Strategies Training
  • Mental Health First Aid Certification
  • Suicide Prevention Training
  • Shared Risk & Protective Factors Training
  • Dating Abuse & Sexual Assault Training
  • LGBTQ+ Cultural Competency Training
  • Overcoming Resistance Training
  • Managing and Harnessing Emotion in the Classroom Training
  • Working with Highly Sensitive Students Training
  • Love and Logic Training
  • Conscious Discipline Training
  • Restorative Justice and Restorative Mediation Training
  • Spectrum of Engagement in Positive Youth Development Programs I & II Training
  • Supporting Adolescent Development Stages within Positive Youth Development Programs

Master of Education - Social Emotional Development

Endicott College

Bachelor of Science - Special Education 7-12, ENG Literature

Medaille University
SUSAN MULDOON