Susan Nelson
Jacksonville,NC
Summary
Dependable Door Greeter with experience in providing outstanding customer service. Known for maintaining positive demeanor, ensuring friendly environment and efficiently managing customer flow. Strengths include effective communication skills, ability to handle multiple tasks concurrently, and adaptability to different situations. Previous work has led to improved customer satisfaction and enhanced business reputation.
Overview
20
20
years of professional experience
Work History
Door Greeter
Sam's Club
Wintervile, NC
10.1999 - 10.2010
- Helped keep entryway and front line clean, organized and fully stocked with inventory.
- Assisted with setup and breakdown of events taking place at the facility.
- Maintained positive working relationship with fellow staff and management.
- Determined authenticity and applicability of presented tickets.
- Offered customer support by directing to designated locations and connecting with specific personnel.
- Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
Truck Unloader
Wal-Mart Store
Kinston , NC
01.1991 - 10.1999
- Responsible for maintaining a clean work environment free from clutter throughout shift duration.
- Followed company protocols for handling and storing hazardous materials safely.
- Efficiently unloaded merchandise from incoming trucks and containers, ensuring timely processing of goods.
- Loaded outbound shipments onto trucks, trailers, and railcars according to customer requirements.
Education
Bachelor of Science - Child Development And Family Relations
East Carolina University
Greenville, NC05-1982
Skills
- Body language
- Package handling
- Event support
- Professional appearance
- Complaint handling
- Strong interpersonal skills
Timeline
Door Greeter
Sam's Club
10.1999 - 10.2010
Truck Unloader
Wal-Mart Store
01.1991 - 10.1999
Bachelor of Science - Child Development And Family Relations
East Carolina University
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