Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Noble

Wasthampton,MA

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

2
2
years of professional experience

Work History

Retail/ Cook/Supervisor

Veterans Canteen Services
10.2021 - Current
  • Supported Chief Operating Officer with daily operational functions, trained new staff on POS and key sales techniques; and prioritizing tasks.
  • Developed and maintained rapport with Medical Center Executive Officers and other service line Chiefs; improved operations by working with team members and veterans to find workable solutions.
  • Utilized stock-to-sale ratio to create a lean inventory management system which improves efficiency and minimize cost;
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Led daily staff meetings to communicate expectations and review safety procedures.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Education

High School Diploma -

Northampton High School
Northampton, MA
05.1980

Skills

  • Operations Management
  • Performance Reporting
  • Cross-Functional Collaboration
  • Cost Reduction & Containment
  • Team Training
  • Recruiting & Hiring
  • Business Process Improvement
  • Inventory Management
  • Policies & Procedures Implementation
  • Revenue Generation
  • Negotiations Expertise
  • Office Administration

Timeline

Retail/ Cook/Supervisor

Veterans Canteen Services
10.2021 - Current

High School Diploma -

Northampton High School

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Susan Noble