Summary
Overview
Work History
Education
Skills
Willingtorelocate
Assessments
Personal Information
Certification
Timeline
Generic

Susan Oliver

St. Petersburg,FL

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Sales Associate

Ross Dress For Less
Harker Heights, TX
08.2021 - 06.2024
  • Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale
  • Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
  • Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis

Caregiver

probio home care
Arlington, TX
05.2019 - 07.2022
  • Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and wellbeing
  • Assisted with daily activities such as bathing, dressing, grooming, and medication management
  • Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
  • Maintained a clean and organized living environment for clients by performing light housekeeping duties
  • Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
  • Provided companionship and emotional support to alleviate feelings of loneliness or isolation
  • Managed medical appointments and transportation arrangements for clients as needed
  • Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor
  • Implemented fall prevention strategies by removing hazards from the environment
  • Documented daily observations including changes in behavior or health conditions
  • Assisted with physical therapy exercises as directed by healthcare professionals
  • Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required
  • Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
  • Maintained confidentiality regarding sensitive personal information about clients at all times
  • Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss
  • Served as an advocate for clients' rights and ensured they received respectful treatment from others
  • Closely monitored fluid intake/output and reported any abnormalities to healthcare professionals
  • Managed medical equipment such as oxygen tanks, walkers, or wheelchairs to ensure they were in good working condition
  • Maintained accurate records of daily activities, medications administered, and changes in health status
  • Safely transferred clients using proper body mechanics techniques to prevent injuries
  • Demonstrated knowledge of infection control protocols by following strict hygiene practices at all times
  • Supported individuals with chronic illnesses through monitoring symptoms and providing comfort measures as needed
  • Ensured medication adherence by organizing pill boxes according to prescribed schedules
  • Coordinated transportation services for medical appointments or social outings
  • Implemented safety measures within the home environment, including installing grab bars or non-slip mats
  • Assisted with financial management tasks such as bill payment or budgeting when requested
  • Engaged in active listening during conversations with clients, showing empathy and understanding
  • Demonstrated flexibility in scheduling to accommodate changing needs of clients

Pizza Maker

pizza inn
Belton, TX
04.1985 - 09.1987
  • Prepared and cooked pizzas according to established recipes and customer preferences
  • Ensured the quality and consistency of pizza dough, toppings, and sauces
  • Operated commercial pizza ovens, ensuring proper temperature control for optimal cooking
  • Maintained a clean and organized work area, including food preparation surfaces and utensils
  • Managed inventory of pizza ingredients, monitoring stock levels and placing orders as needed
  • Collaborated with team members to ensure timely delivery of pizzas to customers
  • Followed all health and safety regulations in food handling, storage, and preparation processes
  • Assisted in training new pizza makers on proper techniques for dough stretching, topping placement, etc
  • Handled cash transactions accurately when taking orders or processing payments from customers
  • Provided excellent customer service by addressing inquiries or concerns regarding menu items or dietary restrictions
  • Adhered to portion control guidelines to minimize waste while maintaining consistent serving sizes
  • Developed creative pizza combinations based on customer requests or seasonal ingredients availability
  • Collaborated with kitchen staff to coordinate timing between pizza preparation and other menu items during busy periods
  • Implemented cost-saving measures by identifying opportunities for ingredient substitutions without compromising taste or quality

Education

GED -

Temple High School
Temple, TX
05.1987

Skills

  • Caregiving
  • Home Care
  • Senior Care
  • Meal Preparation
  • Retail loss prevention
  • Customer Needs Assessment
  • Product Sales
  • Order Processing
  • Contract Preparation

Willingtorelocate

Saint Petersburg, FL

Assessments

  • Time management skills, Completed, 08/01/24
  • Work style: Reliability, Proficient, 08/01/24
  • Home health aide skills, Proficient, 08/01/24

Personal Information

Authorized To Work: US for any employer

Certification

Certified Nurse Assistant-30 years

Timeline

Sales Associate

Ross Dress For Less
08.2021 - 06.2024

Caregiver

probio home care
05.2019 - 07.2022

Pizza Maker

pizza inn
04.1985 - 09.1987

GED -

Temple High School

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Susan Oliver