Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Olson

Albany,OR

Summary

Efficient Cashier, Demonstrator, and General Laborer with comprehensive experience in customer service, cash handling, and team collaboration. Skilled in operating registers, conducting product demonstrations, and maintaining clean, organized workspaces. Proactive problem solver offering reliability, strong work ethic, and a commitment to enhancing customer satisfaction and team productivity. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

41
41
years of professional experience

Work History

Cashier

Grocery Outlet
06.2021 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer service experience by efficiently processing purchases and returns.

Demonstrator [ Costco ]

CDS Demostrators
03.2018 - 03.2020
  • Established strong relationships with store managers and staff, collaborating on promotional events for increased brand exposure.
  • Collaborated with fellow demonstrators on best practices for presentation techniques resulting in increased effectiveness across the entire team.
  • Spoke with interested customers and provided additional product information.
  • Contributed to the achievement of sales targets through persuasive communication skills while presenting products to potential buyers.
  • Improved overall customer satisfaction ratings through attentive service and detailed explanations during product demonstrations.
  • Boosted sales performance by providing clear, concise, and appealing presentations of products to potential customers.
  • Consistently kept working area clean and organized and returned items to proper locations following demonstrations.
  • Enhanced customer experience by addressing questions and concerns promptly during product demonstrations.

General Laborer

Oregon Freeze Dry Inc.
12.1983 - 04.2018
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Performed quality checks on products and materials to identify any defects.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.

Education

High School Diploma -

West Albany High School
Albany, OR
06.1981

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash Register Operation
  • Professionalism and Courtesy
  • Refunds and exchanges
  • Merchandise Restocking

Timeline

Cashier

Grocery Outlet
06.2021 - 08.2024

Demonstrator [ Costco ]

CDS Demostrators
03.2018 - 03.2020

General Laborer

Oregon Freeze Dry Inc.
12.1983 - 04.2018

High School Diploma -

West Albany High School

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Susan Olson