Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

Susan Pacheco

Somerville,MA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

35
35
years of professional experience

Work History

Stay at Home Single Mom

Self
Somerville, MA
03.2005 - Current
  • Work as mom and dad to son helping to make right choices

Data Entry Operator

Unisys
Somerville, MA
01.1997 - 03.2005
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data before transcribing.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Identified data entry errors and reported to necessary departments.
  • Organized, sorted and checked input data against original documents.

Accounts Payable

Algonquin Gas Transmission Company
Brighton, MA
10.1996 - 12.1996
  • Developed reports for senior management to outline expenditures, vendor spend and forecasting.
  • Partnered with finance team to complete month-end accruals and account reconciliations.
  • Automated workflow controls for collections management and credit risk assessment in accordance with SOX guidelines.
  • Key in petty cash receipts
  • Matched purchase orders with invoices and recorded necessary information

Administrative Clerk

Filenes
Boston, MA
07.1995 - 09.1996
  • Review employee files updated health insurance IRS audit
  • Research employee files to determine employee hours of eligibility for profit sharing with use of microfiche
  • Perform other clerical duties such as filing typing mailings and photocopying

Data Entry Specialist

Federal Reserve Bank Of Boston
Boston, MA
11.1994 - 02.1995
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Compiled data and reviewed information for accuracy prior to input.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed workflow scheduling, data entry and accuracy verification for large data projects.
  • Key in weekly bank receipts
  • Compiled data and reviewed information for accuracy prior to input
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Corrected data entry errors to prevent later issues such as duplication or data degradation
  • Evaluated source documents to locate information needed for each data entry field
  • Located and corrected data entry errors and reported to management
  • Monitored database updates and verified for correctness

Administrative Clerk

Unisys/Paramax
Somerville, MA
06.1987 - 06.1994
  • Sort process and batch weekly receipts of Medical review turnaround document
  • Collect and input weekly production statistic data From each unit supervisor
  • Produce monthly matrices from production statistic data
  • Collect and input data into the daily invoice processing inventory report and distribute to management personnel
  • Produce weekly graphs for specific production functions
  • Train supervisors and peers on use of Multimate 4.0 and Quattro pro 3.0
  • Key and update mail service addresses
  • Helped out in the screening department when needed Coding Medicaid forms
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.

Customer Service Representative

Unisys/Paramax
Somerville, MA
03.1986 - 06.1987
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered mass health eligibility questions for providers
  • Refer unresolved telephone inquiries to other units within provider services
  • Perform other tasks such as Filing and photocopying

Education

No Degree - Word Processing

Project Scale, Somerville Mass
1986
  • Relevant Coursework Completed: Wang word processor & Typewriter

High School Diploma -

Somerville High School, Somerville, MA
05.1985

Skills

  • Attention to Detail
  • Program Evaluation and Improvements
  • Active Listening
  • Verbal and Written Communication
  • Issue Reporting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Stay at Home Single Mom - Self
03.2005 - Current
Data Entry Operator - Unisys
01.1997 - 03.2005
Accounts Payable - Algonquin Gas Transmission Company
10.1996 - 12.1996
Administrative Clerk - Filenes
07.1995 - 09.1996
Data Entry Specialist - Federal Reserve Bank Of Boston
11.1994 - 02.1995
Administrative Clerk - Unisys/Paramax
06.1987 - 06.1994
Customer Service Representative - Unisys/Paramax
03.1986 - 06.1987
Project Scale - No Degree, Word Processing
Somerville High School - High School Diploma,

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Susan Pacheco