Susan Padgett
Charlotte,NC
Summary
Experienced Telemetry Technician with over a decade of expertise in monitoring cardiac activity and pulse oximetry to ensure efficient unit operations. Proficient in promptly identifying life-threatening rhythms and collaborating with medical personnel for timely interventions. Skilled in staff training, fostering positive work environments, and contributing to protocol development. Demonstrates strong leadership, communication, and organizational abilities. Committed to continuous learning and adapting to the evolving demands of dynamic healthcare settings.
Overview
24
24
years of professional experience
Work History
Monitor Technician
MCLEOD SEACOAST
Little River, SOUTH CAROLINA
09.2024 - Current
- Maintains a professional image and fosters excellent customer relations with patients, visitors, physicians, and co-workers
- Monitors patient EKG rhythms, alerts nurses to changes in cardiac rate or rhythm, and identifies and responds to lethal arrhythmias
- Ensures monitoring equipment is properly maintained and in good working order
- Creates an environment of caring, compassion, and respect for patients, families, and visitors
- Contributed to the training new Monitor Technicians, sharing expertise to maintain high standards of care
Travel Monitor Technician
Mission Hospital
Asheville, North Carolina
04.2026 - 10.2026
- Documented patient observations and alerted medical personnel of abnormalities.
- Responded to alarms and notifications quickly to enhance patient safety and care.
- Observed cardiac monitors for arrhythmias or other irregularities.
- Initiated emergency response protocols when necessary.
Travel Monitor Technician
Mission Hospital
Asheville, North Carolina
04.2026 - 10.2026
- Responded to alarms and notifications quickly to enhance patient safety and care.
- Observed cardiac monitors for arrhythmias or other irregularities.
- Initiated emergency response protocols when necessary.
- Documented patient observations and alerted medical personnel of abnormalities.
Travel Virtual Cardiac Monitor Technician
AZ CLINICAL COMMAND CENTER
Phoenix, ARIZONA
04.2024 - 07.2024
- Operated in a virtual telemetry environment overseeing hospitals in Kentucky and California from Arizona
- Prioritized and communicated telemetry alarms to unit staff for timely interventions to promote patient safety
- Observed monitor screens for any abnormal heart rhythms or irregularities that need attention by a physician or nurse for up to 48 patients
- Precepted new Cardiac Monitor Technicians
Telemetry Technician
HONORHEALTH
Scottsdale, ARIZONA
05.2017 - 03.2024
- Proficiently monitored cardiac activity and implemented alarm management strategies, ensuring prompt identification of potential life-threatening events for up to 75 patients
- Reduced alarm fatigue by setting alarms per protocols and patient needs
- Played a pivotal role in training and mentoring staff, contributing to the development of department protocols for improved patient care
- Demonstrated strong leadership and communication skills, fostering a positive work environment and effective collaboration among team members
- Maintained equipment functionality and ensured efficient telemetry unit operations across various healthcare settings
- Committed to delivering exceptional patient care through continuous learning, adaptability, and adherence to established protocols
- Supported department manager by assisting with various tasks, including working overtime, serving as a resource, and creating department documents
Monitor Technician
ST. JOSEPH'S HOSPITAL
Tucson, ARIZONA
12.2015 - 06.2017
- Promptly identified potential life-threatening events using advanced arrhythmia knowledge, facilitating timely medical intervention
- Implemented effective alarm management strategies, prioritizing critical alerts and reducing false alarms for enhanced patient care
- Fostered a positive work environment through collaborative efforts with peers, supervisors, and healthcare professionals
- Ensured uninterrupted surveillance of patients' heart activity by troubleshooting monitor equipment issues
- Contributed to the training of new Monitor Technicians, sharing expertise to maintain high standards of care
Telemetry Technician
CAROLINAS CONTINUECARE
Kings Mountain, NORTH CAROLINA
05.2014 - 11.2015
- Maintained efficient telemetry operations, ensuring equipment functionality and timely troubleshooting
- Utilized advanced arrhythmia knowledge to promptly identify potential life-threatening events
- Contributed to hospital-wide telemetry protocols, enhancing patient outcomes and establishing a new department
- Provided cardiac activity observations and reports for up to 24 patients
- Strengthened communication and leadership skills through collaboration and project management
- Developed leadership abilities by partnering with the CNO to establish a telemetry room and train new staff
Telemetry Technician
NORTH SUBURBAN MEDICAL CENTER
Thornton, COLORADO
01.2012 - 12.2012
- Utilized advanced arrhythmia knowledge to promptly identify and communicate potential life-threatening events
- Provided observations and reports on cardiac activity for up to 52 patients
- Played a key role in reducing alarm fatigue by setting alarms according to protocols and patient needs
- Enhanced communication skills through regular interactions and cultivated positive relationships
- Demonstrated strong organizational skills, a detail-oriented approach, and a strong work ethic
Telemetry Technician Lead
UCHEALTH
Aurora, COLORADO
12.2010 - 12.2011
- Promoted continuous learning in cardiac care through active participation in workshops and seminars
- Contributed to improving and implementing cardiac log forms
- Cultivated a positive work environment through team-building and open communication
- Collaborated with Hospital Manager and various departments to address telemetry needs, mitigating hospital diversion risks
- Triaged patient charts and advised charge nurses on potential telemetry discharges, demonstrating strong leadership and communication skills in a dynamic work environment
Telemetry Technician
UCHEALTH
Aurora, COLORADO
08.2008 - 12.2011
- Promptly identified potential life-threatening events using advanced arrhythmia knowledge
- Provided observations and reports on cardiac and pulse oximetry activity for up to 64 patients
- Reduced alarm fatigue by setting alarms per protocols and patient needs
- Educated new staff on telemetry and equipment use, fostering a skilled workforce
- Cultivated positive relationships, demonstrating respect, friendliness, and willingness to help, while excelling in both independent and team environments
- Demonstrated quick learning, adaptability, leadership, and excellent communication skills in a dynamic work setting
Patient Service Coordinator
UCHEALTH
Aurora, COLORADO
10.2004 - 09.2008
- Managed patient records comprehensively, including accurate transcription of physician orders, chart maintenance, and meticulous entry of patient charges in compliance with healthcare regulations
- Assisted in admitting and discharging patients, ensuring smooth transitions and accurate documentation
- Ensured all necessary equipment and supplies were prepared for each patient's test or procedure
- Cultivated a positive environment through compassionate patient interactions, excellent customer service, and demonstrated adaptability, attention to detail, and quick learning ability
- Exhibited respect, friendliness, and willingness to assist in various tasks while maintaining professionalism in interactions with patients and medical staff
Health Information Specialist
DEVEURUX CLEO WALLACE
Westminster, COLORADO
06.2002 - 09.2003
- Established efficient workflows for medical record requests, ensuring quality and accuracy, while maintaining strong attention to detail
- Managed and organized medical records to ensure accurate patient information and facilitate efficient retrieval and updating
- Created digital copies of health records to secure patient information and enable quick access, mitigating risks of system failures
- Conducted audits, gathered and filed patient information, and processed discharge papers to uphold comprehensive patient records
- Ensured compliance with healthcare regulations and maintained patient information confidentiality, while collaborating with healthcare professionals to provide timely access to records
Education
NTA Certification -
National Telemetry Association
Bachelor Of Arts - Sociology
University of Colorado At Boulder
Boulder, COCertificate in Basic EKG Interpretation -
Front Range Community College
Longmont, COSkills
- Advanced knowledge of arrhythmias
- Observation and evaluation of cardiac activity
- Pulse oximetry monitoring
- Equipment maintenance and troubleshooting
- Communication skills
- Leadership and mentoring
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Adaptability
- Interpersonal skills
- Compassion and empathy
- Medical terminology
- Epic and Cerner
- GE and Phillips
Timeline
Travel Monitor Technician
Mission Hospital
04.2026 - 10.2026
Travel Monitor Technician
Mission Hospital
04.2026 - 10.2026
Monitor Technician
MCLEOD SEACOAST
09.2024 - Current
Travel Virtual Cardiac Monitor Technician
AZ CLINICAL COMMAND CENTER
04.2024 - 07.2024
Telemetry Technician
HONORHEALTH
05.2017 - 03.2024
Monitor Technician
ST. JOSEPH'S HOSPITAL
12.2015 - 06.2017
Telemetry Technician
CAROLINAS CONTINUECARE
05.2014 - 11.2015
Telemetry Technician
NORTH SUBURBAN MEDICAL CENTER
01.2012 - 12.2012
Telemetry Technician Lead
UCHEALTH
12.2010 - 12.2011
Telemetry Technician
UCHEALTH
08.2008 - 12.2011
Patient Service Coordinator
UCHEALTH
10.2004 - 09.2008
Health Information Specialist
DEVEURUX CLEO WALLACE
06.2002 - 09.2003
NTA Certification -
National Telemetry Association
Bachelor Of Arts - Sociology
University of Colorado At Boulder
Certificate in Basic EKG Interpretation -
Front Range Community College