Susan Painter
Wright City,MO
Summary
At Warrenton Manor, I leveraged HCPCS Coding and teamwork to enhance medical record accuracy and streamline workflows, significantly boosting reimbursement potential and reducing billing errors. My proactive collaboration and problem-solving abilities contributed to developing effective healthcare delivery protocols, ensuring compliance and operational excellence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Medicial Records
Warrenton Manor
01.2009 - 01.2024
- Maximized reimbursement potential by staying up-to-date with industry regulations, coding guidelines, and payer policies.
- Contributed to a positive work environment through active participation in team meetings and collaborative problem-solving efforts.
- Ensured continuity of care by maintaining thorough and accurate documentation for patient transfers and handoffs between healthcare providers.
- Collaborated with multidisciplinary teams including physicians, nurses, case managers, quality assurance personnel to maintain a coordinated workflow.
- Streamlined the medical records system by regularly auditing and updating electronic health records.
- Reduced errors in medical billing by meticulously reviewing patient charts for accurate code assignment.
- Ensured data integrity by adhering to strict confidentiality regulations surrounding patient information and HIPAA compliance.
- Participated in the development of policies and procedures related to medical record coding practices, ensuring alignment with industry standards and best practices.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Verified signatures and checked medical charts for accuracy and completion.
- Followed up with medical staff regarding missing information in patient records.
- Tracked and monitored requests for medical records release.
Centeral Supply
Warrenton Manor
01.2009 - 01.2024
- Supported cost-saving initiatives, identifying opportunities for bulk purchases or alternative suppliers when appropriate.
- Streamlined inventory management by implementing an efficient organization system for medical supplies.
- Collaborated with team members to develop standard operating procedures for central supply tasks, enhancing overall productivity levels within the department.
- Contributed to patient safety with strict adherence to sterilization procedures for reusable equipment.
- Expedited restocking processes by promptly processing incoming shipments and distributing materials as needed.
- Optimized storage space utilization, routinely reorganizing supplies to maximize available room.
- Assisted in budget control by monitoring supply usage and adjusting orders accordingly.
- Proactively identified potential stock shortages, taking necessary steps to reorder items before depletion occurred.
- Maintained accurate records of purchase orders, invoices, and delivery confirmations for audit purposes.
- Ensured timely delivery of medical supplies by coordinating with various departments and vendors effectively.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
- Achieved compliance with audit performance requirements.
- Maintained and managed HAZMAT program.
Scheduling Supervisor
Warrenton Manor
01.2009 - 01.2024
- Boosted productivity by creating a balanced workload for team members, reducing burnout and stress levels.
- Fostered collaboration among team members by encouraging open dialogue about scheduling preferences or concerns.
- Established strong relationships with internal stakeholders through clear communication channels and timely responses to requests or inquiries.
- Collaborated with management to develop strategic staffing plans that aligned with company goals and objectives.
- Maintained accurate records of employee attendance, leave requests, and other time-sensitive data for payroll processing purposes.
- Assisted in the recruitment process by identifying staffing gaps within the current schedule framework.
- Implemented proactive measures to address potential scheduling challenges related to vacations, sick days, or unexpected absences.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Successfully managed staff schedules during high-volume periods, ensuring optimal coverage without sacrificing quality of service.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
C.M.T
Warrenton Manor
01.2009 - 01.2024
- Reduced errors in medication administration with thorough documentation and verification processes.
- Consistently met or exceeded performance expectations as outlined by supervisors, demonstrating commitment to excellence in CMT practice.
- Developed strong relationships with colleagues across various disciplines, facilitating effective collaboration on complex cases.
- Contributed to the development of new CMT protocols and procedures, ensuring alignment with industry best practices and regulatory requirements.
- Maintained strict confidentiality regarding patients'' personal information according to HIPAA regulations.
- Implemented evidence-based practices in CMT work, contributing to the overall effectiveness of healthcare delivery.
- Participated in continuing education opportunities to stay current with industry best practices and emerging trends in CMT work.
- Implemented therapeutic interventions based on physician orders, closely monitoring progress towards desired results.
- Utilized advanced technology tools to accurately record data pertinent to each patient''s condition during hospitalization.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Prepared solutions, stains and reagents in accordance with standards.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Administered medications and performed basic and advanced patient assessments.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
Education
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FL05.1974
Skills
- HCPCS Coding
- HIPAA Compliance
- Clinical Documentation
- Procedural Coding
- Insurance Verification
- Anatomy knowledge
- Medical Billing
- Medical Record Analysis
- Training and mentoring
- Medical Terminology
- Workflow Management
- Document Management
- Records Management
- Teamwork and Collaboration
- Problem-solving abilities
- Decision-Making
Timeline
Medicial Records
Warrenton Manor
01.2009 - 01.2024
Centeral Supply
Warrenton Manor
01.2009 - 01.2024
Scheduling Supervisor
Warrenton Manor
01.2009 - 01.2024
C.M.T
Warrenton Manor
01.2009 - 01.2024
High School Diploma -
Choctawhatchee Senior High School
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