Susan Pak
Sales Professional
San Diego,CA
Summary
Results-driven Sales Professional with a passion for driving revenue growth, fostering strong relationships and delivering exceptional customer experiences. Dedicated to putting customers first, with a focus on being attentive to their needs and delivering personalized solutions. Adept at leveraging customer service, team management and market analysis skills to drive business success.
Overview
17
17
years of professional experience
Work History
Founder & Operator
BAGITUP!
07.2018 - Current
- Self-taught expert in handbag refurbishment, restoration and sales, with skills and knowledge acquired through dedicated self-study and hands-on experience.
- Handbag Collectors and Enthusiasts: Built relationships with luxury handbag collectors and enthusiasts, providing expert care and maintenance for their high-end handbag collections, and offering personalized advice and recommendations.
- Pre-Owned Handbag Buyers: Sourced and refurbished high-quality, pre-owned luxury handbags, offering affordable access to authentic designer brands, and providing detailed product descriptions and high-quality photos to showcase handbag condition.
Independent Retailer
Mira Mesa Beauty Supply And Salon
08.2010 - 07.2018
- Acquired and operated a successful beauty supply store, curating top-brand products and providing top-notch customer service, while staying up-to-date with industry trends and customer demands.
- Managed daily operations, inventory management, customer service, sales, and marketing, while staying up-to-date with industry trends and customer demands to drive business growth and customer loyalty.
- Established a strategic partnership with All Nutrient, an East Coast-based organic hair color and care line, becoming their first West Coast supplier and expanding their national reach.
Lead Sales Consultant/QA Supervisor
LegalZoom
08.2007 - 08.2010
- .Guided individuals and families in creating comprehensive estate plans, consistently meeting and exceeding sales quotas through expert consultation and solution-based sales approaches, ensuring legacy and wishes were protected.
Education
Bachelor of Science in Business Administration - Marketing
California State University, Long Beach
Skills
- Team Leadership
- Strategic Thinking
- Marketing
- Entrepreneurial and Innovative
- Sales Growth
- Character Building
- Strategic Planning
- Adaptable and Flexible
- People and Culture
- Retail Channels
- Networking
Accomplishments
Consistently met and exceeded sales quota, earning recognition and accolades from upper management, including Frank Monestere, who would often hand-deliver my commission checks, acknowledging my outstanding performance and dedication to driving revenue at LegalZoom.
Timeline
Founder & Operator
BAGITUP!
07.2018 - Current
Independent Retailer
Mira Mesa Beauty Supply And Salon
08.2010 - 07.2018
Lead Sales Consultant/QA Supervisor
LegalZoom
08.2007 - 08.2010
Bachelor of Science in Business Administration - Marketing
California State University, Long Beach
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