SUSAN PAOLILLO
Coconut Creek,FL
Summary
Dynamic leader with expertise in HR management, payroll administration, and team development. Drives workflow efficiency and compliance while coaching employees to achieve high performance. Passionate about student success through tailored mentorship and collaborative initiatives across departments.
Overview
16
16
years of professional experience
Work History
Department Head - Admin, HR, Payroll, Insurance, AP/AR
ThinkPrint
Pompano Beach, USA
01.2023 - Current
- Lead HR, payroll, AP/AR, insurance, onboarding, and documentation.
- Managed vendor accounts, invoicing, billing, and financial reporting.
- Streamlined workflow processes, enhancing team communication and collaboration.
- Oversaw budgeting and resource allocation to optimize project outcomes and performance.
- Directed quality assurance initiatives to maintain high standards in production processes.
- Enforced departmental policies, procedures and state and federal laws.
- Coordinated with other departments to ensure successful completion of projects.
- Oversaw day-to-day operations, including budgeting, personnel management and resource allocation.
- Built and managed relationships with vendors through effective contract management and price negotiations.
- Hired, trained and coached employees to deliver world-class customer service.
- Negotiated contracts with vendors related to services or products needed by the organization.
- Conducted performance evaluations, providing constructive feedback and setting objectives.
Varsity Cheer Coach
US University School
Fort Lauderdale, USA
01.2015 - Current
- Coached athletes to enhance skills, foster leadership, and improve conditioning for competitive readiness.
- Developed routines and organized practice schedules and performance plans to maximize team effectiveness.
- Developed training programs for cheerleading skills and techniques.
- Coordinated team practices and maintained schedules for events.
- Supervised cheerleading squad during competitions and performances.
Academic Coach - Upper School
Calvary Christian Academy
Fort Lauderdale, USA
01.2013 - 01.2023
- Delivered academic coaching and tailored improvement plans to enhance student learning outcomes.
- Enhanced student performance through strategic organization, planning, and mentoring.
- Coordinated communication among faculty, staff, and families to foster collaboration and support student success.
Varsity Cheer Coach
Calvary Christian Academy
Fort Lauderdale, USA
01.2010 - 01.2015
- Led cheer program, focusing on training, choreography, and performance execution to elevate team skills.
- Fostered confidence and athletic excellence, resulting in improved individual and team performance.
- Developed training programs to enhance cheerleading skills and techniques.
- Coordinated practice schedules and organized transportation for events.
- Evaluated team performance and provided constructive feedback to athletes.
Education
Free Will Baptist Bible College
01-1985
Skills
- HR management
- Payroll administration
- Recruiting and hiring
- Performance evaluation
- Confidential information handling
- Proficient in Microsoft Office Excel
- Proficient in Microsoft Office Word
- Proficient in Microsoft Office PowerPoint
- Vendor negotiation
- Human resources
- Relationship management
- Communication
- Interpersonal Skills
- Human resources
Timeline
Department Head - Admin, HR, Payroll, Insurance, AP/AR
ThinkPrint
01.2023 - Current
Varsity Cheer Coach
US University School
01.2015 - Current
Academic Coach - Upper School
Calvary Christian Academy
01.2013 - 01.2023
Varsity Cheer Coach
Calvary Christian Academy
01.2010 - 01.2015
Free Will Baptist Bible College