Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Susan Parzych

Melrose,MA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable and dedicated when working alone or as part of team.

Overview

21
21
years of professional experience
1
1
Certification

Work History

MAC / Dr. Jart+ Freelancer

Estee Lauder
Boston, MA
2023 - Current
  • Developed and implemented comprehensive marketing strategies to increase client base and revenue.
  • Achieve sales objectives by engaging in clients in the following areas of our multi-expert brand of Skincare, Makeup, and Perfume.
  • Inspire clients with an expertise on beauty trends and product.
  • Assist with in-store events and focus days, conduct personal consultations and provide hands-on demonstrations.
  • Educate, inform, and advise sales associates and prospective customers on the benefits and proper use of our products.

Brand Ambassador

Martignetti Companies
Auburn, MA
2009 - Current
  • Demonstrate my leadership and marketing skills to present, sell, and introduce products by captivating and engaging people's interest.
  • Perform on-off premise promotions and tastings.
  • Attended trade shows, conferences, and other marketing events as a representative of the company.
  • Organized promotional events to introduce new products and services to the public.
  • Engaged customers through social media platforms to create a sense of community around the brand.

Licensed Esthetician/Makeup Artist

Gobare Studio
Worcester, MA
2022 - 2023
  • Performs all aspects of makeup applications, facials, waxing, dermaplaning, lash lifts, brow laminations, tinting, truFlex, and laser hair removal.
  • Provides professional application of makeup for weddings, proms, special occasions, and photoshoots.
  • Attended industry-related seminars to stay up-to-date on new trends in esthetics.
  • Recommends spa offerings to clientele, increasing product, and service sales.
  • Product knowledge in PCA Skin and SkinCeuticals.
  • Performs opening and closing spa duties requested by management.
  • Executed receptionist duties such as coordinating schedules, collecting payments, answering telephone, and greeting clients.
  • Maintained a clean work environment by sterilizing tools, cleaning surfaces, and disposing of used supplies appropriately.
  • Conducted consultations with clients to determine their skin care needs and recommend appropriate treatments and products for maximum results.

Administrative Assist /Billing Specialist

Dana Transport
N. Grafton, MA
2006 - 2023
  • Implement Billing Organization-deliver, record, scan, and collect invoices for transportation and tank wash to customers, to ensure company growth.
  • Multi-tasking clerical duties and full office organization.
  • Provide exceptional customer service to customers' and drivers and respond to their requests and inquiries which can include research and billing adjustments.
  • Resolve billing and driver payroll discrepancies.
  • Generate customer rates for freight as requested.
  • Lead Front Office delegate when management is absent.
  • Communication- leading liaison between the company and customers.
  • Design and deliver performance reports monthly to customers to continue improvement and company success.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

Owner/ Licensed Esthetician/Makeup Artist

Pink Hue Beauty
Millbury, MA
2018 - Current
  • Mobile Makeup and Spray Tanning Services.
  • Provides professional application of makeup for weddings, proms, special occasions, and photoshoots.

Clerk V- Administrative Assistant

Department of Children and Families
Whitinsville, MA
2018 - 2019
  • Administrative Assistant to the Director.
  • Multi-tasking clerical duties including record keeping, scanning, filing, and copying documents.
  • Human Resources Advocate for the Office.
  • Sends DA Referrals to local District Attorney's Offices and Police Departments.
  • Logging and Collecting Weekly Statistics for the South Central Office and reporting to the Regional Office.
  • Assist with confidential special projects with strict deadlines.
  • Responsible for coordinating and scheduling Six Week Reviews, PPC's, and other outside vendor Meetings for the office.
  • Schedules and attends meetings and records minutes.
  • Preparations for Weekly Management Meetings and Monthly Staff Meetings.
  • Creates and maintains spreadsheet files for Court Reports, New Social Worker Licensures, AWOP's, Leave Report, DA Referrals, and Organizational Chart.
  • Receptionist Backup as needed.

Senior Program Coordinator / Program Coordinator

Conservation Services Group
Westborough, MA
2011 - 2013
  • Bill customer air sealing and weatherization work, along with collecting on outstanding invoices.
  • Transmit and review deposit payments to the bank on a daily basis.
  • Process and verify credit card transactions, run daily credit card batches.
  • Verify customers contracts for air sealing and weatherization work, making sure correct utility is billed, pricing, and proper documentations are on hand.
  • Run check request reports for contractor pay.
  • Ensure accurate payment for contractor pay.
  • Create second projects for work and air sealing contracts.

Dispatch Coordinator

Dana Transport
N. Grafton, MA
01.2003 - 01.2006
  • Support the dispatch function by record keeping, computer data entry, customer service functions, and assist with requests or questions.
  • Review, prepare, and forward all driver trip documentation to Corporate Headquarters.
  • Facilitate and manage multi compartment tankers to ensure on time delivery and maximize time management.
  • Restructure office organization to provide maximum efficiency and customer service, along with systemizing billing and collecting.
  • Maintained up-to-date records of freight movement and shipment tracking information in the system.

Education

Associate in Business -

Quinsigamond Community College

Diploma -

Millbury High School

Esthetics- Certificate of Completion -

Rob Roy Academy
Worcester

Skills

  • Customer Service Orientation
  • Organization
  • Administrative Skills
  • Outstanding communication, presentation, and sales skills
  • Focus
  • Consistency
  • Time Management Abilities
  • Creativity
  • Achiever
  • Branding
  • Customer Relations
  • Marketing
  • Social Media Marketing
  • Strong Interpersonal Skills

Certification

MA State Licensed in Esthetics

Timeline

Dispatch Coordinator

Dana Transport
01.2003 - 01.2006

MAC / Dr. Jart+ Freelancer

Estee Lauder
2023 - Current

Brand Ambassador

Martignetti Companies
2009 - Current

Licensed Esthetician/Makeup Artist

Gobare Studio
2022 - 2023

Administrative Assist /Billing Specialist

Dana Transport
2006 - 2023

Owner/ Licensed Esthetician/Makeup Artist

Pink Hue Beauty
2018 - Current

Clerk V- Administrative Assistant

Department of Children and Families
2018 - 2019

Senior Program Coordinator / Program Coordinator

Conservation Services Group
2011 - 2013

Associate in Business -

Quinsigamond Community College

Diploma -

Millbury High School

Esthetics- Certificate of Completion -

Rob Roy Academy

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Susan Parzych