Susan Peterson

• Followed up on delinquent tenants and coordinated collection procedures.
• Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Residential and commercial painting.

• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Prepped all surfaces and completed jobs in a timely manner.
• Kept accurate records for billing and tax purposes.

• Improved guest satisfaction by promptly addressing and resolving housekeeping issues.
• Ensured timely room turnovers by coordinating efforts between front desk and housekeeping teams.
• Collaborated with housekeeping staff to coordinate room availability and special requests from guests.

• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.