Susan Petty

• Facilitated client communications and scheduled appointments for legal consultations.
• Organized legal documents with accurate filing systems to ensure compliance.
• Assisted attorneys and case managers with case preparation and conducted research tasks.
• Maintained office calendar, coordinating meetings for legal staff effectively.
• Handled confidential documents according to established protocols.
• Managed inventory of office supplies by checking stock levels consistently.
• Processed invoices for payment using accounting software applications efficiently.
• Greeted clients and visitors professionally, directing inquiries to appropriate personnel.

Gained diverse experience through temporary agency assignments across multiple roles.

• Secured leasing consultant position at apartment community in Jacksonville, NC.
• Achieved front desk receptionist role at Kellum Law Firm through temporary employment agency.

• Managed patient flow to ensure timely service in high-traffic clinic.
• Educated patients on chiropractor treatment plans and financial responsibilities.
• Coordinated communication between doctors and patients to enhance care effectiveness.
• Assisted patients with intake forms and scheduled appointments efficiently.
• Maintained cleanliness and organization of treatment rooms and equipment.
• Handled incoming calls, addressing patient inquiries promptly.
• Updated patient records in electronic health record system for accuracy.
• Performed administrative tasks, including billing verification and filing medical documents.

• Formulated marketing strategies to enhance occupancy rates and attract prospective tenants.
• Conducted property tours, emphasizing amenities while facilitating lease signings.
• Established relationships with local businesses to increase property visibility.
• Implemented software systems for efficient lead tracking and tenant data management.
• Collaborated with maintenance teams to ensure prompt repairs and tenant satisfaction.
• Resolved tenant complaints swiftly, fostering positive client relationships.
• Created marketing materials, including brochures, to effectively promote available properties.
• Ensured compliance of leasing activities with relevant laws and regulations.
• Traveled to properties in Florida, North Carolina, South Carolina and Florida

• Guided prospective tenants through leasing applications and conducted property tours.
• Coordinated resident events to enhance community engagement and satisfaction.
• Managed lease documentation, ensuring compliance with company policies.
• Responded promptly to resident inquiries and resolved issues professionally.
• Collaborated with maintenance teams to efficiently address tenant repair requests.
• Implemented marketing strategies to attract new residents and showcase properties.
• Educated residents on community rules and lease terms during move-in orientation.
• Utilized property management software for tracking leases and tenant communications.

Provided administrative support for Division of Cardiology and Division of Urology in clinical and academic settings.
Promoted to residency coordinator for surgical residency program in Division of Urology.