Susan Phillips
Salinas,CA
Overview
31
31
years of professional experience
Work History
Team Coordinator
Gentiva Hospice
Monterey, CA
08.2021 - Current
- Provide administrative support to the Office Manager and other staff clinical members.
- Perform data entry, processed time cards, and validated documentation for billing and payroll.
- Manage scheduling
- DME ordering.
- Patient personal care supplies ordering
- Keep stock rooms up to par level in both offices in Monterey and Capitola
- Heavy phones.
Clinical Assistant
DCW Infusion Center
Pacific Grove, CA
02.2016 - 05.2021
- Worked collaboratively with other healthcare professionals to provide quality care for patients.
- Kept eye on supplies for both front office and examination rooms, restocking items several times per shift.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Processed orders for medical supplies and lab equipment.
- Explained treatment procedures and physicians' instructions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted in scheduling appointments for patients in a timely manner.
- Managed patient records, including medical history and test results.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Scheduled appointments for patients via phone and in person.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Answered phones and responded to inquiries from patients or family members.
- Collected specimens from patients for lab testing.
- Monitored expiration dates of medications stored in clinic pharmacy and notified pharmacist when needed.
- Maintained inventory of supplies used in clinical setting.
Unit Assistant Cardiac Cath Labs
Salinas Valley Health
Salinas, CA
08.1994 - 12.2014
- Acted as a liaison between healthcare providers, staff members, patients, families, insurance companies.
- Stocked medical supplies, medications, and equipment to maintain essential items for unit.
- Scheduled and confirmed patient appointments and consultations.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Worked closely with different levels of personnel to develop diverse, relevant skillset and support unit needs.
Secretary
Manpower Staffing
Salinas, CA
05.1993 - 05.1994
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Composed, edited and typed complex memos and reports with job-related software.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Used voice recorder or notepad to compose and transcribe meetings
Education
High School Diploma -
North Monterey County High School
Castroville, CA05-1985
Skills
- Thorough Understanding of Business
- Desire for Efficiency
- Meeting Facilitation
- Meeting Leadership
Timeline
Team Coordinator
Gentiva Hospice
08.2021 - Current
Clinical Assistant
DCW Infusion Center
02.2016 - 05.2021
Unit Assistant Cardiac Cath Labs
Salinas Valley Health
08.1994 - 12.2014
Secretary
Manpower Staffing
05.1993 - 05.1994
High School Diploma -
North Monterey County High School