Suleiny Veras
Plainfield,United States
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Miller's Ale House
12.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Cultivated warm relationships with regular customers
Server
Buffalo Wild Wings
05.2022 - 10.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked guests' identification before serving alcoholic beverages.
Cashier/Sales Associate
Party City
10.2021 - 01.2022
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Issued receipts and processed refunds, credits or exchanges.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Plainfield High School
Plainfield, NJ06.2022
Skills
- Food and Beverage Pairings
- Cash Handling
- Assist Customers
- Table Setting Arrangements
- Dining Customer Service
- Greet Guests
- Menu Presentation
Languages
Spanish
Native or Bilingual
Timeline
Server/Hostess
Miller's Ale House
12.2022 - Current
Server
Buffalo Wild Wings
05.2022 - 10.2022
Cashier/Sales Associate
Party City
10.2021 - 01.2022
High School Diploma -
Plainfield High School
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