Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Susan Pokrzywka

Ballston Spa,NY

Summary

Efficient Payment Specialist known for high productivity and completing tasks with precision. Possess key skills in financial reconciliation, transaction processing, and regulatory compliance which ensure accuracy and speed in payment operations. Excel in time management, problem-solving, and customer service, enhancing workflow efficiency and client satisfaction.

Overview

20
20
years of professional experience

Work History

Payment Specialist II

Physician Reliance Network LLC
9950 Woodloch Forest Dr ST 1700, The Woodlands, TX 77380
01.2005 - 09.2024
  • Processed payments for various clients in a timely manner.
  • Researched discrepancies related to customer accounts and payments.
  • Created reports on payment activity for management review.
  • Managed daily accounting tasks, including invoicing and reconciliation of accounts receivable.
  • Ensured compliance with internal policies and procedures related to payments.
  • Performed data entry into the company's financial system as needed.
  • Reconciled incoming payments against outstanding invoices to ensure accurate records were kept.
  • Collaborated with other departments within the organization to resolve any payment discrepancies.
  • Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
  • Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
  • Ensured compliance with financial policies and regulations.
  • Processed adjustments according to company policy.
  • Assisted with month-end and year-end closing processes.
  • Reconciled customer accounts and resolved discrepancies.
  • Received payments and posted amounts to customer accounts.
  • Researched insurance payor websites for patient EOBs.
  • Worked in Medical Manager and IDX programs, processing insurance and patient payments.
  • Researched and identified insurance takebacks used to offset insurance payments to patient's account.

Education

Associate of Applied Science - Criminal Justice

Schenectady County Community College
Scotia, NY
05-1991

Skills

  • Payment Processing
  • Credit card processing
  • Investigative research
  • Adjustment posting
  • Account Reconciliation
  • Accounts Receivable
  • Cross-Functional Team Collaboration
  • Microsoft Excel
  • Research and due diligence
  • Payment posting
  • Accounts receivable expertise

Affiliations

  • Enjoy flower and vegetable gardening.
  • Spending time with friends and family.
  • Love to travel

Accomplishments

  • Received Employee of the Month awards

References

References available upon request.

Timeline

Payment Specialist II

Physician Reliance Network LLC
01.2005 - 09.2024

Associate of Applied Science - Criminal Justice

Schenectady County Community College
Susan Pokrzywka