Susan Porter
Denver,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Shipping Specialist
Big Dream Printables
05.2022 - Current
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Reviewed order data to verify transactions and shipping dates.
- Packed, secured, labeled and applied postage to materials to prepare
- Moved shipment materials to and from designated areas using hand trucks.
- Handled day-to-day shipping of more than 300 packages per day.
Plant Manager/ Administrative Manager
Fibrix, LLC
10.2021 - 02.2022
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
- Directed employees to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and supervisors.
- Organized and guided operations of production, processing and machinery according to business procedures and protocols.
- Tracked data about all aspects of production to assess areas in need of improvement.
- Evaluated production schedules and orders to arrange required materials and plan staffing needs.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning.
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Implementing ISO standards
Supervisor
HSM Solutions
02.2021 - 09.2021
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Plant Supervisor
HSM Solutions
08.2015 - 02.2021
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Implemented policies and standard operating procedures for continuous improvement.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Managed staff hiring, training, and supervision.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw loading and unloading of packages in warehouse.
- Oversaw, coached and evaluated 30-100 employees.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 7 member management team.
- Enhanced processes by pinpointing bottlenecks and working with Leads to resolve.
- Designed floor plan, wiring and furnishing placement of new PPE manufacturing implementations due to COVID.
Plant Coordinator
Hickory Springs Manufacturing
03.2012 - 08.2015
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Kept accurate and detailed records of personnel progress and productivity.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw loading and unloading of packages in warehouse.
- Responsible for billing and OTD shipping.
Foam Fab Coordinator
Hickory Springs Manufacturing
12.2008 - 03.2012
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
Lead
Hickory Springs Manufacturing
07.2000 - 12.2008
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Operated production machinery safely to reduce workplace accidents.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
Education
Pendleton High School
Pendleton, SCSkills
- Safety Procedures
- Teamwork and Cooperation
- Self-Motivated and Independent
- ERP/MRP System
- Warehouse Operations
- Microsoft Office 365
- Interpersonal Skills
- Quality Inspection and Control
Timeline
Shipping Specialist
Big Dream Printables
05.2022 - Current
Plant Manager/ Administrative Manager
Fibrix, LLC
10.2021 - 02.2022
Supervisor
HSM Solutions
02.2021 - 09.2021
Plant Supervisor
HSM Solutions
08.2015 - 02.2021
Plant Coordinator
Hickory Springs Manufacturing
03.2012 - 08.2015
Foam Fab Coordinator
Hickory Springs Manufacturing
12.2008 - 03.2012
Lead
Hickory Springs Manufacturing
07.2000 - 12.2008
Pendleton High School
Similar Profiles
Victoria SotoVictoria Soto
Behavior Technician at Dream Big Childrean's CenterBehavior Technician at Dream Big Childrean's Center
Osman TemurOsman Temur
Senior Education Consultant at Dream Big / Anka Yurt Dışı EğitimSenior Education Consultant at Dream Big / Anka Yurt Dışı Eğitim
Bridget AltlandBridget Altland
Activities Director: Volleyball at Dream Big Day CampActivities Director: Volleyball at Dream Big Day Camp