Susan Postier
Oronoco,MN
Summary
Energetic Trainer with thorough knowledge of diverse strength training programs and group classes. Versed in assessing client fitness levels and safely supporting goals.
Organized fitness leader develops individualized client programs and engaging classes for diverse skill levels. Guides clients in strength training techniques to improve cardiovascular health.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Achieve Results Physical Therapy
10.2012 - 05.2021
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Educated customers about billing, payment processing and support policies and procedures.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Resolved patient billing issues in line with established guidelines.
- Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
- Maintained accurate records of customer interactions, ensuring proper documentation within company's database.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Bookkeeper
BW Heating And Air
09.2009 - 06.2012
- Input financial data and produced reports using Quickbooks.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Completed payroll for employees and maintained detailed records of procedures.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Used knowledge of local laws to comply with reporting requirements.
- Completed tax forms in compliance with legal regulations.
Branch Support
North Country Business Products
08.1987 - 06.2009
- Monitored branch work for completion and compliance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Accounted for inventory on a monthly basis. Reported discrepancies to Branch Manager and Corporate Manager.
- Posted daily receipts and payments in accordance with corporate protocols.
- Input financial data and produced reports.
- Completed payroll for employees and maintained detailed records of procedures.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Matched purchase orders with invoices and recorded necessary information.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Completed tax forms in compliance with legal regulations.
Education
Associate of Arts - Accounting
Rochester Technical College
Rochester, MN06.1992
Skills
- Healthcare industry understanding
- Enjoy working with people
- Currently working with elderly couple doing chair and chair-assisted exercises
- Volunteer 3 days a week at Rochester West Nursing Home
Certification
- CPT - Certified Personal Trainer
- Plan to expand my knowledge with a class in Certified Nutrition Coach through NASM
Hobbies
Quilting for family and charities. Crocheting stocking caps for Ronald McDonald. Painting; acrylic and oil.
Timeline
Patient Care Coordinator
Achieve Results Physical Therapy
10.2012 - 05.2021
Bookkeeper
BW Heating And Air
09.2009 - 06.2012
Branch Support
North Country Business Products
08.1987 - 06.2009
Associate of Arts - Accounting
Rochester Technical College
- CPT - Certified Personal Trainer
- Plan to expand my knowledge with a class in Certified Nutrition Coach through NASM
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