Susan Prince
Port Saint Lucie,FL
Summary
Compassionate and dedicated Emergency Medical Technician (EMT) with extensive volunteer experience and coursework in emergency medical services. Bringing forth the ability to thoroughly and accurately assess the health of patients and provide effective interventions and communication. Adept to working as a collabortative team member to ensure that patients receive the highest level of care possible.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
Hand and Stone
04.2024 - Current
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
Admission Specialist
Indian River State Colllege
02.2022 - 03.2024
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Provide information about college programs and requirements, tuition expenses, admission, deadlines, and different application processes.
- Answering an average of 100-15- calls per day in high-volume call center environment. Resolve customer complaints and ensure calls are handled in a professional environment.
Education
Certificate - Emergency Medical Technician, EMT Program
Indian River State College
Ft. Pierce, FL04-2024
High School Diploma -
Treasure Coast Highschool
Port Saint Lucie, FL04-2022
Skills
- Certified Emergency Medical Technician
- Basic Life Support (CPR and AED) Certified,AHA
- Bilingual (Spanish/English)
- Completed 200 hours of classroom practical training in emergency medical services
- Mastered essential EMT skills including patient assessment, airway management, trauma care
- Participated in stimulated emergency scenarios to develop critical thinking and quick decision-making abilities
Certification
- HCA Florida Lawnwood, Fort Pierce, FL -Emergency Department
- BLS Transport, Fort Pierce FL
- Fire Department Port Saint Luice, FL Ride Alongs Stations 14,11,4,
Timeline
Retail Sales Specialist
Hand and Stone
04.2024 - Current
Admission Specialist
Indian River State Colllege
02.2022 - 03.2024
Certificate - Emergency Medical Technician, EMT Program
Indian River State College
High School Diploma -
Treasure Coast Highschool
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