Dynamic professional with a strong background in education and property management, recognized for exceptional relationship building and student engagement at Wylie ISD. Proven ability to enhance tenant satisfaction through effective communication and proactive problem-solving. Skilled in classroom management and proficient with office technology, ensuring smooth operations and positive experiences for all stakeholders, employees and parents.
Overview
23
23
years of professional experience
Work History
Substitute Teacher
Wylie
11.2022 - Current
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Volunteer
Wylie
08.2015 - Current
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Assisted in getting students to and from organized events
Multifamily Property Management/ Assistant to VP
Lincoln Property Company - The Village Dallas
01.2007 - 01.2022
Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Communicated effectively with owners, residents, and on-site associates.
Maintained a high level of company and resident confidentially
Assisted in recruiting amazing new staff members
Scheduled all VP's meetings, maintained multi-phone lines, emails, IM's, organized employee files and vendor contracts.
Set up testing and employment verification for all new employees
Organized lunches for all Regional office events
Ordered office supplies for multiple properties and office staff
Participated and dressed up for a lot of fun office events
Receptionist
East Lake Veterinary Hospital
08.2002 - 12.2006
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Maintained a multi call line for an eight Dr. staff, boarding, grooming and adoption center.
Set up and ordered food for monthly meetings / set up video recorded for Dr/Nurse educational seminars
Filing, keeping up with Rx's, calling patients for follow-up
Keeping a high level of confidentiality and customer service
Education
High School Diploma -
Denison High School
Denison, TX
05.1999
Skills
Classroom management
Adaptable
Relationship building and management
Student engagement
Cusotmer Service
Office Copier, Computer, Fax, Laminating, Mail printing, ect