Susan Rice
Overview
14
14
years of professional experience
Work History
Volunteer
Sue Ryder
01.2024 - Current
- Provided assistance to staff in the daily operations of the organisation.
- Communicating with the local public and promoting Sue Ryder’s lottery tickets that are drawn each week
- Training in fire safety, slips, trips and falls, accessibility, policies and procedures and cashier work.
Senior Stylist
Elegance Hair Salon
01.2014 - 01.2020
- Provided professional hair styling services to customers, including cutting, coloring, and highlighting.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Managed appointment bookings including scheduling appointments with clients.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
Viewing Agent
Smith & Wypler
01.2016 - 01.2017
- Maintained current and accurate CRM database of prospective customers.
- Coordinated appointments to show homes to prospective buyers.
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Provided guidance to clients throughout the entire buying or selling process.
Business Owner
Revive Hair Salon
01.2010 - 01.2014
- Developed and implemented a comprehensive salon business plan to guide operations, marketing and financial decisions.
- Maintained accurate records of client appointments, inventory levels, sales transactions, employee hours worked and other data related to the salon's operations.
- Created service menus, pricing strategies, and promotional campaigns to attract new customers and retain existing ones.
- Monitored industry trends so that services offered remain up-to-date and relevant.
- Trained new hires and provided NVQ Level 2 hairdressing to apprentices.
- Oversaw daily salon operations and performed general salon tasks.
Education
NVQ Level 3 - Business And Administration
Coleg Llandrillo
04-2014
NVQ Level 3 - Barbering
Coleg Llandrillo
07-2013
NVQ Level 3 - Management
Coleg Llandrillo
09-2012
NVQ Level 3 - Hairdressing
Blackburn College of Technology And Design
06-1980
CSE - Maths -
Norden County High School
01-1977
CSE - English -
Norden County High School
01-1977
CSE - Geography
Norden County High School
01-1977
Skills
- Teamwork and Collaboration
- Business Management
- Operations Management
- Employee Training
- Appointment Scheduling
- Disability Awareness
Timeline
Volunteer
Sue Ryder
01.2024 - Current
Viewing Agent
Smith & Wypler
01.2016 - 01.2017
Senior Stylist
Elegance Hair Salon
01.2014 - 01.2020
Business Owner
Revive Hair Salon
01.2010 - 01.2014
NVQ Level 3 - Business And Administration
Coleg Llandrillo
NVQ Level 3 - Barbering
Coleg Llandrillo
NVQ Level 3 - Management
Coleg Llandrillo
NVQ Level 3 - Hairdressing
Blackburn College of Technology And Design
CSE - Maths -
Norden County High School
CSE - English -
Norden County High School
CSE - Geography
Norden County High School
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