Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Susan Rivadeneira

CLAREMONT,CA

Summary

Caring Family Service Counselor dedicated to helping families to make difficult decisions. Experienced in coordinating paperwork, inventory, and customer relations. Prepared to bring many years of related experience to a challenging, growth-oriented position.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Family Service Counselor

Rose Hills Memorial Park
Whittier, CA
01.1995 - 04.2025
  • Provided compassionate guidance to families during difficult times.
  • Assisted families in planning memorial services and selecting burial options.
  • Educated clients on available products and services at the memorial park.
  • Assisted clients with selection of burial caskets, grave markers and service options.
  • Ensured compliance with all applicable laws, regulations, policies, procedures.
  • Helped make pre-need arrangements for forward-thinking customers
  • Knowledgeable in HMIS and AS400 systems.
  • Fluent in Spanish

Education

Associate of Arts - Merchandising

Fashion Institute of Design & Merchandising
Los Angeles, CA
06-1979

Skills

  • Funeral planning
  • Regulatory compliance
  • Client consultation
  • Pre-need arrangements
  • Cremation processes
  • Preneed arrangements
  • Burial planning
  • Sales expertise
  • Family planning counselor

Certification

  • Have a life & health license

Timeline

Family Service Counselor

Rose Hills Memorial Park
01.1995 - 04.2025

Associate of Arts - Merchandising

Fashion Institute of Design & Merchandising

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