Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Susan Rodney

Flagstaff

Summary

Dynamic professional with a strong background in operational efficiency and customer focus. Successfully developed strategic partnerships and marketing initiatives that drove brand visibility and community engagement. Ready to leverage expertise in decision-making and crisis management for impactful contributions.

Overview

20
20
years of professional experience

Work History

Magazine Ad Sales

Around Acworth Community Magazine
Acworth, GA
07.2016 - 07.2017
  • Developed strategic partnerships to enhance community engagement and expand magazine readership.
  • Led comprehensive marketing initiatives, increasing brand visibility and enhancing local business support.
  • Oversaw editorial direction, ensuring content alignment with community interests and industry trends.
  • Implemented operational efficiencies, optimizing workflow processes across teams for improved productivity.

Flight Attendant

Delta Air Lines
Atlanta, GA
10.1997 - 10.2013
  • Ensured passenger safety by conducting pre-flight briefings and safety demonstrations.
  • Provided exceptional customer service by addressing passenger needs and resolving issues promptly.
  • Collaborated with crew members to execute in-flight service efficiently and effectively.
  • Trained new flight attendants on operational procedures and company policies to maintain high standards.
  • Led emergency response drills, enhancing team preparedness for in-flight emergencies and situations.
  • Implemented feedback mechanisms to improve service delivery based on passenger experiences and surveys.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.

Education

Bachelor of Science - Sociology

University of Central Florida
Orlando, FL

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Global perspective
  • Crisis management
  • Executive presence

Interests

~ Hour Registered Yoga Teacher; teach yoga and barre for various studios

~ Day trade Excellent with numbers and stocks Market trends and charts

Timeline

Magazine Ad Sales

Around Acworth Community Magazine
07.2016 - 07.2017

Flight Attendant

Delta Air Lines
10.1997 - 10.2013

Bachelor of Science - Sociology

University of Central Florida
Susan Rodney