~ Hour Registered Yoga Teacher; teach yoga and barre for various studios
~ Day trade Excellent with numbers and stocks Market trends and charts
Susan Rodney
Flagstaff
Summary
Dynamic professional with a strong background in operational efficiency and customer focus. Successfully developed strategic partnerships and marketing initiatives that drove brand visibility and community engagement. Ready to leverage expertise in decision-making and crisis management for impactful contributions.
Overview
20
20
years of professional experience
Work History
Magazine Ad Sales
Around Acworth Community Magazine
Acworth, GA
07.2016 - 07.2017
- Developed strategic partnerships to enhance community engagement and expand magazine readership.
- Led comprehensive marketing initiatives, increasing brand visibility and enhancing local business support.
- Oversaw editorial direction, ensuring content alignment with community interests and industry trends.
- Implemented operational efficiencies, optimizing workflow processes across teams for improved productivity.
Flight Attendant
Delta Air Lines
Atlanta, GA
10.1997 - 10.2013
- Ensured passenger safety by conducting pre-flight briefings and safety demonstrations.
- Provided exceptional customer service by addressing passenger needs and resolving issues promptly.
- Collaborated with crew members to execute in-flight service efficiently and effectively.
- Trained new flight attendants on operational procedures and company policies to maintain high standards.
- Led emergency response drills, enhancing team preparedness for in-flight emergencies and situations.
- Implemented feedback mechanisms to improve service delivery based on passenger experiences and surveys.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Education
Bachelor of Science - Sociology
University of Central Florida
Orlando, FLSkills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Global perspective
- Crisis management
- Executive presence
Interests
Timeline
Magazine Ad Sales
Around Acworth Community Magazine
07.2016 - 07.2017
Flight Attendant
Delta Air Lines
10.1997 - 10.2013
Bachelor of Science - Sociology
University of Central Florida