Susan Roig
Program Manager
Pine Mountain Club,CA
Overview
39
39
years of professional experience
Work History
Consultant
Innovative Corrections Group
11.2024 - 01.2025
- Lead the design and development of training programs and curriculum tailored to diverse audiences.
- Oversaw skill assessments to identify training needs, establish goals, and address gaps in knowledge.
- Collaborated with subject matter experts to define clear learning objectives and create effective course content.
- Developed curricula aligned with competency models, including comprehensive outlines and materials suitable for various learning formats.
- Established metrics to evaluate training effectiveness and analyze return on investment (ROI) for initiatives.
- Collaborated with vendors to procure training materials and enhance delivery methods.
- Provided comprehensive support for both in-person and online training initiatives, ensuring effectiveness and engagement.
Consultant
Dorado Learning LLC
01.2021 - 01.2024
- Lead the development of innovative learning solutions in collaboration with team leaders and stakeholders.
- Consult with institutional leaders on online strategies, program positioning, and budget development, ensuring alignment with goals.
- Formulated partner strategies that reflect current industry trends and best practices.
- Drove goal setting for Learning Management Systems (LMS) and managed the execution of operational plans to achieve desired outcomes.
- Collaborated with cross-functional teams to create effective and scalable learning solutions.
- Advised institutional leaders on the integration of effective learning models into existing curricula.
- Developed actionable strategies based on industry trends and online best practices, enhancing educational offerings.
- Oversaw the tactical execution of LMS operational goals, ensuring adherence to strategic priorities.
Associate Dean Distance Education
Pasadena City College
08.2015 - 06.2017
- Developed and implemented strategic plans enhancing distance learning in alignment with the College's mission and priorities.
- Ensured policies, personnel, systems, and resources effectively supported distance education initiatives.
- Aligned integrated technologies for online, face-to-face, and blended instruction while coordinating with enterprise systems for seamless integration.
- Collaborated with various stakeholders to deliver high-quality services that promote student success in online programs.
- Spearheaded integrated marketing and enrollment strategies for e-learning offerings and branch campus programs, maximizing outreach.
- Maximized utilization and net revenue generation across program and course offerings, driving efficiency and effectiveness.
- Maintained awareness of best practices and emerging technologies in educational technology to inform decision-making.
- Provided guidance on accreditation compliance and participated in policy planning committees to enhance program integrity.
Director Online Instruction
West Coast University and American Career College
05.2011 - 07.2015
- Collaborated with leadership teams to develop high-quality online courses and programs that meet educational standards.
- Provided strategic vision and expertise in designing, delivering, and evaluating technology-enhanced courses, ensuring optimal student experiences.
- Managed a community of educators, supporting online faculty development and alignment with learning standards.
- Developed strategic plans to ensure compliance with regulatory requirements and accreditation standards, ensuring program integrity.
- Coordinated comprehensive faculty training programs for online course development, enhancing instructional quality.
- Evaluated courses for pedagogical soundness and student experience, ensuring alignment with learning objectives.
- Designed effective distance-learning infrastructure that supported faculty and students alike.
- Partnered with IT to enhance online curriculum and assessment, optimizing educational delivery.
Instructor, Online Courses
Ashford University
11.2012 - 11.2014
- Designed and delivered dynamic online courses in US History, World History, and Cultural Anthropology that captivated students' interest.
- Developed comprehensive course materials and assessments to improve student learning outcomes and engagement.
- Utilized innovative teaching methods to create an interactive learning environment that encouraged active participation.
- Facilitated discussions and provided personalized feedback to support student progress and academic success.
- Created extensive course content and resources reflecting best practices in online education.
- Implemented diverse assessment strategies to accurately measure learning outcomes and student understanding.
- Fostered a collaborative online community among students, enhancing peer learning and support.
- Monitored and evaluated student performance regularly to identify opportunities for further growth.
History Instructor
Le Cordon Bleu College of Culinary Arts
12.2010 - 02.2012
- Instructed courses on historical events and their cultural significance, deepening students' analytical skills.
- Developed engaging lesson plans and assignments to facilitate critical engagement with course content.
- Assessed student performance through detailed exams and project evaluations, fostering academic rigor.
- Fostered a collaborative learning environment that enhanced comprehension and peer interactions.
- Designed a curriculum that significantly improved student engagement and participation.
- Facilitated thought-provoking discussions that promoted critical thinking and historical analysis.
- Evaluated and provided constructive feedback on student work to support individual growth and understanding.
Contract - Project Manager
Fremont College
08.2010 - 06.2011
- Oversaw comprehensive planning for 14 new courses and electronic systems, ensuring alignment with academic objectives.
- Designed online and blended course materials across various academic disciplines, promoting consistent educational standards.
- Managed all instructional design projects for fully online and blended-delivery courses, ensuring quality and timely delivery.
Contract - Project Manager
Altius Education
08.2010 - 06.2011
- Developed detailed plans for remedial English courses and enhanced electronic systems, aligning with educational goals.
- Oversaw instructional design processes for online and blended courses across diverse academic disciplines, ensuring effective delivery.
- Collaborated closely with faculty to ensure effective course material delivery and student engagement.
- Managed multiple projects aimed at supporting educational objectives in various formats.
Contract - Instructional Designer
SunGard Higher Education
08.2010 - 06.2011
- Spearheaded the transition of multiple universities to Sakai LMS, including Notre Dame, South Alabama, and Essex County College, ensuring smooth implementation.
- Designed online courses for Ocean County College using the eCollege platform, enhancing instructional methodologies.
- Developed learning outcomes and curriculum for Paul Quinn College, aligning with academic standards and student needs.
- Chaired the Sakai Board and led the Teaching with Sakai Innovation Award (TWISA) initiative, fostering innovative teaching practices.
- Created training sessions based on Accomplishment-Based Curriculum Development (ABCD) methodology, enhancing user competence and readiness for faculty and staff.
Director of Academic Computing
Claremont Graduate University
09.2006 - 08.2010
- Led strategic direction for the Academic Computing and Web Services Division, aligning tech initiatives with academic goals.
- Collaborated with the CIO, Contract Administrator, and Provost to align IT strategies with instructional needs, enhancing service delivery.
- Oversaw daily operations of the internet/web services team and evaluated technology projects for web integration, driving efficiency.
- Staying updated on trends in instructional technologies and coordinating programs, vendor relations, and resource allocation.
- Directed initiatives to enhance educational computing and web services, promoting technology adoption.
- Managed projects ensuring timely completion and adherence to budget constraints, optimizing resource use.
- Developed policies for learning technologies to achieve strategic instructional goals, enhancing academic programs.
- Engaged with faculty for effective implementation of learning technologies, fostering innovation in teaching.
Project Manager (Contract)
Toyota Motor Sales
09.2006 - 11.2006
- Oversaw leadership development initiatives for the Center for Leadership Development, enhancing leadership capabilities.
- Designed and implemented research processes for best practice sharing and benchmarking with Fortune 100 companies and leading business schools.
- Managed expenditure and budget processes while analyzing research findings to make informed recommendations.
- Developed actionable business recommendations based on coordinated data analysis, driving organizational improvements.
- Established a benchmarking process with top organizations, enhancing competitive positioning.
- Implemented a budget management framework for projects, ensuring resource efficiency.
- Analyzed data to inform leadership program enhancements, increasing program effectiveness.
Faculty Development Director
Art Institute of California
07.2004 - 08.2006
- Directed the Faculty Development program, significantly enhancing instruction quality across campuses.
- Evaluated faculty programs, integrating learning-centered approaches into pedagogy to improve overall effectiveness.
- Conducted needs assessments for curricular and instructional improvements, informing strategic development efforts.
- Monitored metrics on faculty and course effectiveness, driving continuous improvement.
- Mentored faculty in incorporating industry experience into courses, enriching educational content.
- Fostered a learning culture within the Art Institutes community, promoting professional development.
- Facilitated lifelong learning opportunities for faculty, enhancing instructional capacity.
- Managed initiatives elevating professional development and engagement across the institution.
Instructor
Rio Hondo College
09.1992 - 09.2000
- Designed and delivered an online US History course that incorporated effective digital teaching strategies.
- Facilitated classes in World Civilization, European History, US Social History, Women's History, and Californian History, enriching students' understanding of diverse perspectives.
- Engaged students through varied teaching methodologies that promoted inclusive learning environments.
- Created comprehensive course materials for online delivery, resulting in enhanced student engagement.
- Implemented interactive activities that achieved positive feedback regarding course effectiveness and student satisfaction.
Instructor on call
Woodbury University
09.1991 - 01.1992
- Designed and delivered engaging courses in Modern European History and California History, enhancing student comprehension.
- Collaborated with faculty members to refine curriculum and promote effective student learning outcomes.
- Assessed student performance through structured assignments and examinations to inform instructional adjustments.
Instructor
St. Paul High School
04.1986 - 06.1991
- Developed and delivered Advanced Placement US History and World History courses, engaging students through focused content delivery.
- Created state-mandated Economics curriculum that met educational standards and enhanced student learning.
- Utilized interactive teaching methods to foster critical thinking and analytical skills among students.
Education
Master of Science - History/Education
CSFU
Fullerton, CA06.1979
Skills
Problem-solving
Timeline
Consultant
Innovative Corrections Group
11.2024 - 01.2025
Consultant
Dorado Learning LLC
01.2021 - 01.2024
Associate Dean Distance Education
Pasadena City College
08.2015 - 06.2017
Instructor, Online Courses
Ashford University
11.2012 - 11.2014
Director Online Instruction
West Coast University and American Career College
05.2011 - 07.2015
History Instructor
Le Cordon Bleu College of Culinary Arts
12.2010 - 02.2012
Contract - Project Manager
Fremont College
08.2010 - 06.2011
Contract - Project Manager
Altius Education
08.2010 - 06.2011
Contract - Instructional Designer
SunGard Higher Education
08.2010 - 06.2011
Director of Academic Computing
Claremont Graduate University
09.2006 - 08.2010
Project Manager (Contract)
Toyota Motor Sales
09.2006 - 11.2006
Faculty Development Director
Art Institute of California
07.2004 - 08.2006
Instructor
Rio Hondo College
09.1992 - 09.2000
Instructor on call
Woodbury University
09.1991 - 01.1992
Instructor
St. Paul High School
04.1986 - 06.1991
Master of Science - History/Education
CSFU