Susan Rose
Mahwah,USA
Summary
Dynamic Executive Administrative and Event Coordination Professional with a proven record of supporting C-suite leaders while managing complex calendars, global travel, and high-level communications. Expert in planning and executing corporate meetings and events from concept to completion, with strengths in vendor negotiation, contract review, budget oversight, and post-event analysis. Highly proficient in leveraging technology to streamline workflows and drive operational efficiency, while balancing big-picture strategy with meticulous attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant to President / Northeast Region
Veolia North America
Paramus, NJ
02.2023 - Current
- Manage complex calendars for the Presidents of the Northeast region as their teams.
- Plan and execute corporate events from initial concept through successful completion, ensuring flawless logistics and attendee satisfaction.
- Research, evaluate and secure venues that are aligned with event goals, budget and vision.
- Negotiate contracts with vendors to secure favorable terms and cost savings.
- Manage end-to-end event logistics, including guest registration, travel coordination, and on-site support.
- Curate and distribute event swag and branded materials, ensuring alignment with brand compliance guidelines.
- Select and coordinate networking activities to foster meaningful connections.
- Select and manage culinary experiences, collaborating with chefs and vendors creating customized menus.
- Oversee attendee meeting invites and hotel room blocks.
- Book and arrange travel needs for Presidents and employees.
- Act as a key liaison between executive leadership and cross-functional teams (IT, HR, Legal, Finance), ensuring clear communication and smooth coordination across departments.
- Maintain and update the regional databases.
- Create, track, and submit expense reports using Concur.
- Oversee payment coordination by securing necessary approvals and signatures for various events and contracts.
- Review documents, update presentations, and write correspondence adhering to Brand Compliance.
Technology Support Administrator
Institute of Management Accountants
Montvale, NJ
09.2021 - 07.2022
- Managed the distribution and tracking of CMA exam discount codes for global members and students.
- Resolved member account issues, including access problems, billing discrepancies, and credential verification.
- Collaborated with HR and IT to streamline onboarding/offboarding processes, including software access.
- Monitored backend tech issues and oversaw technology mailbox queue for resolution requests.
- Provided Tier 1 technical support for internal staff and external members to reset passwords and correct lock outs.
- Maintained internal documentation for IT procedures and knowledge base articles.
- Created user guides, training materials, and maintained IT documentation and knowledge base articles.
Senior Representative, Office Operations
KPMG LLP
Montvale, NJ
01.2019 - 10.2021
- Orchestrated logistics for internal and external events, including catering, room configuration, and audiovisual needs.
- Covered reception areas for three on-campus buildings presenting as the first point of contact to welcome stakeholders, visitors, and vendors.
- Created electronic communication board slides for business support units in line with specific KPMG brand guidelines.
- Developed detailed Excel reports and PowerPoint decks for leadership presentations and communications.
- Collaborated with facilities management on space planning initiatives and coordinated with vendors for maintenance and office services.
- Trained, supervised, and mentored junior administrative staff to uphold service standards and ensure consistent performance.
- Managed complex scheduling for high-volume conference room bookings and executive hoteling needs across departments, scheduling for conferences.
- Position eliminated - COVID Pandemic
Office Administrator
SEIKO Corporation of America
Mahwah, NJ
08.2017 - 03.2018
- Managed calendars, travel, and confidential correspondence for the President and Senior VP of Finance.
- Assisted Legal Secretary with dictation and transcription for confidential correspondence and case files.
- Supported HR with onboarding, personnel file updates, termination documents, and benefit policies.
- Processed purchase orders and tracked departmental budgets.
- Collaborated with Japanese travel agents to arrange travel for employees arriving from and departing to Asia.
- Managed expat files, assisted with personal and professional needs, striving for smooth transitions.
- Coordinated internal meetings, including agenda preparation and follow-up documentation.
- Maintained vendor contracts and ensured timely renewals and compliance.
- Position eliminated - Corporate office was dissolved
Office Manager
Bethlehem Lutheran Church
Ridgewood, NJ
03.2016 - 08.2017
- Welcoming first point of contact, managing reception for congregation members and visitors.
- Organized volunteer groups, coordinated work assignments, and assisted with ad hoc responsibilities.
- Managed bookkeeping, donation tracking, and financial reporting using QuickBooks.
- Maintained databases, ensuring accuracy and confidentiality.
- Coordinated parish projects, community outreach events, and seasonal campaigns.
- Prepared weekly bulletins, newsletters, and managed social media updates.
- Oversaw facility rentals and scheduling for community events and programs.
- Collaborated with outside vendors to manage building maintenance and facility needs.
- Ordered all office and meeting supplies.
- Coordinated board meetings and managed correspondence.
Education
Paralegal Studies Program
Fairleigh Dickinson University
Teaneck, NJ01.2012
Skills
Event planning and travel coordination
- Concierge and logistics services
- Contract negotiation and management
- Document and database management
- Calendar management and scheduling
- Google Workspace and Microsoft Office proficiency
- Expense tracking with Concur
- Salesforce utilization
Certification
- ASAP PACE Certification
- Professional Administrative Certification of Excellence Plus Program - 2025
Volunteer Experience
Pony Power, Volunteer, 2014, Therapeutic Equestrian Programs for the disabled
Accomplishments
Professional Administrative Excellence Award - Veolia, 2025
Timeline
Executive Assistant to President / Northeast Region
Veolia North America
02.2023 - Current
Technology Support Administrator
Institute of Management Accountants
09.2021 - 07.2022
Senior Representative, Office Operations
KPMG LLP
01.2019 - 10.2021
Office Administrator
SEIKO Corporation of America
08.2017 - 03.2018
Office Manager
Bethlehem Lutheran Church
03.2016 - 08.2017
Paralegal Studies Program
Fairleigh Dickinson University
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