Summary
Overview
Work History
Education
Skills
Timeline
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Susan Rosso

Davidsonville,MD

Summary

Well-qualified for the Campus and Housing Coordinator position with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

23
23
years of professional experience

Work History

Professional Dog Walker

Crofton Dog Walkers, LLC
05.2017 - Current


  • Handled client payments
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Followed optimal schedules for animals as set by owners or supervisors.


Property Manager

2055 N. Vermont Street, LLC
01.2010 - 09.2019
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Created and maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Showing units to prospective tenants.
  • Reviewing credit worthiness and background checks
  • Communicated on a regular basis with property owner


Office Manager

JDR Transportation
01.2009 - 10.2014
  • Managed all billing, payroll and office support.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Loan Processor

Mortgage Edge
05.2001 - 11.2002
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Utilized loan origination software to process and track loan applications.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.

Education

Bachelor of Arts - Exercise Physiology

Marymount University
Arlington, VA
05.2001

High School Diploma -

Loudoun County High School
Leesburg, VA
06.1995

Skills

  • Proficient in Microsoft Office
  • Ability to Multitask
  • Positive Attitude
  • Effective Communication Abilities
  • Self-Motivation
  • Maintenance Scheduling
  • Staff Management
  • Organizational Skills

Timeline

Professional Dog Walker

Crofton Dog Walkers, LLC
05.2017 - Current

Property Manager

2055 N. Vermont Street, LLC
01.2010 - 09.2019

Office Manager

JDR Transportation
01.2009 - 10.2014

Loan Processor

Mortgage Edge
05.2001 - 11.2002

Bachelor of Arts - Exercise Physiology

Marymount University

High School Diploma -

Loudoun County High School

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Susan Rosso