Susan Roy
Summerfield,FL
Summary
- 17 years of clinical social work in diverse settings, populations and cultures.
- Well rounded, mature, experienced in basic social work, clinical social work and system social work in the Strength Perspective.
- Knowledge of principles and methods for curriculum and training design, teaching and instruction as well as the measurement of training effects.
- Ability to communicate effectively with a variety of audiences, orally and in writing, including electronic media.
- Ability to read and interpret journals, articles, research studies, Florida statutes, State Board rules and School Board policies.
- Ability to analyze data and use data-driven decision making to implement effective programs
Knowledgeable Director with over 10 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Therapeutic Services and Program Development
Integrated Psych. Solutions
2023.01 - Current
- Developed policy and procedure guidelines for clinical and operational aspects of practice
- Provided clinical supervision with intake, billing, and psychological assessments
- Maintained a caseload of 25 clients per week
- Assist in designing a comprehensive training program for new hires, conducting orientations, and providing program training
- Oversee recruitment, training, assignment, performance evaluations, and new hires
- Collaborated with the Chief Executive Officer and Regional Director of Operations to innovate and implement ideas supporting service growth and quality enhancement in the Florida market.
Private Practice Owner and Therapist
Strength Based Therapy
2018.01 - Current
- Provide therapeutic intervention service to children, adolescents, and adults using individual and family therapy; group therapy, crisis intervention, and assessment tools in private, outpatient and virtual settings
- Complete intake assessment process, maintain electronic files and documentation in compliance of corporate, state and federal standards; and provide continuous treatment planning and reviewing of progress to ensure quality and effective treatment
- Create and employ marketing strategies to advertise and produce successful referral processes
- Engage in monthly peer consultation with practice providers to address clinical and administrative processes.
Operations Director
Talbot House Ministries
2018.02 - 2019.08
- Established and maintained procedures and policies
- Reviewed financial and operational reports on a regular basis to make effective decisions
- Led 4 programs consisting of rapid rehousing, emergency shelter and substance abuse program
- Utilized data to implement effective programs
- Hired and trained staff
- Worked collaboratively with community partners to ensure positive outcomes for adults with disabilities
- Ensured compliance with HUD and other regulatory statutes
- Implemented trauma informed model
- Cultivated and strengthened lasting client relationships
- Maximized category turnover through proactive management strategies
- Implemented innovative evidence based programs to increase participation
- Supervised mental health interns.
School Social Worker (Social Behavior Program)
Pasco County School District
2016.01 - 2018.01
- Plan, organize and coordinate curriculum, social and developmental programs related to various areas of exceptional student education to ensure quality services are provided to meet student’s needs
- Assist with alignment of curriculum, assessment and instruction to district goals and state standards
- Facilitated MTSS problem solving meetings utilizing tiered system approach, RTI
- Participated in school advisory, community groups and activities
- Develop community partnerships to support the District’s Vision, mission goals and strategic priorities
- Collaborate with district staff and school administrators and implemented research-based student support services
- Support school administrators in identifying and implementing effective research-based strategies, and assist with professional development activities aimed at improving student achievement
- Collect, analyze and interpret data and performance measures for dissemination to improve the delivery of services for student with disabilities
- Assist with the development of policies and procedures to ensure compliance federal, state and local rules, regulations and statues
- Plan and manage projects including collaboration, coordination and facilitation of work groups.
Behavior Specialist/ School Counselor
Hernando County School District
2014.01 - 2018.01
- Participated in the assessment and functional analysis of behavioral problems of students and provide written reports
- Assisted in the design of individual behavior management programs using the least restrictive procedures
- Provided technical assistance to school site staff regarding implementation of individual behavior management programs using the least restrictive procedures
- Supported students and families with transition from DJJ program back to school based learning
- Participated in the evaluation of student academic and behavioral progress
- Developed and conduct groups for students to focus on social skills, anger management, and other relevant topics
- Participated as an external coach for school based PBS teams and work to maintain data for the University of South Florida’s PBIS program
- Provided training to teachers and paraprofessionals on specific individual programs and provide ongoing assistance
- Assisted teachers with the development of crisis intervention plans
- Planned and conferred with classroom teachers as requested, concerning any behavioral problems affecting students
- Participated in the referral of students who require further evaluation or follow up services to the appropriate school personnel or community agencies
- Assisted with case management and problem solving with other agency personnel and other appropriate professionals on a regular basis
- Provided parent training on behavioral programs and assistance in crisis intervention
- Additional duties included working in the Emotional Behavioral Unit as a Tier III support – small group counseling
- Called to crisis within the district to offer de-escalation strategies
- Support School Administrations to build capacity within the schools.
Residential Behavior Specialist
SCO Family of Services
2011.01 - 2014.01
- Develop behavior modification programs and provide ongoing monitoring and updating of individual behavior
- Provide ongoing training to support staff on cognitive behavioral interventional strategies and behavior programming
- Administer assessments reflecting individual’s capacity in relation to community integration
- Chairperson on Long Island Consent Committee – review behavior plan ensuring the plan was cognizant of the rights of the individual
- Participated in all treatment meetings, case reviews and discharge planning meetings
- Maintained case notes and records in accordance with program requirements
- Provided therapeutic consultation to consumers and communicated behavioral progress to family members
- Agency Trainer for SCIP-r – Strategies for Crisis Intervention and Prevention revised.
Crisis Prevention Specialist/Interim Clinical Director
Madonna Heights
Dix Hills, N.Y.
2009.01 - 2011.01
- Individual and group counseling focuses includes but is not limited to: social skills, stress management, trauma recovery, anger management
- Member of multi-disciplinary team providing treatment plans, discharge planning, crisis prevention and residential living structure
- Consultant for staff in areas of crisis prevention, behavior modification, principals and methods of mental health education
- Documentation of all patient’s treatment goals, plans and objectives
- Provided diagnostic knowledge on case histories, clinical assessments and behavior plans to health care staff
- Developed leadership and team building programs to merge dissimilar residents and staff into a cohesive team with common focus
- Advance knowledge of statues, rules and regulations relating to the field of mental health and department of education
- Ability to organize, prioritize, manage and carry out duties efficiently and within established timeframes
- Interim Director – responsibility for the direct supervision of residential director, psychologist and social workers as well as maintain facilities and ensured program complied with Office of Mental Health regulations
- Trained in TCI – Therapeutic Crisis Intervention and PMC- Preventing and Managing Crisis.
School Social Worker
Maryhaven Center of Hope
Port Jefferson, N.Y.
2008.01 - 2009.01
- Individual therapy for all grade levels
- Home based case management for children and families experiencing cognitive impairment, trauma and loss and developmental disorders
- Comprehensive CSE reports including goals and objectives
- Psychosocial assessments including DSM-IV TR diagnosis and empirical researched treatment plans and measurements
- Agency wide training and on-site training on behavior functions and interventions
- SCERTS (Social Communication Emotional Regulation Transactional Support) specialist
- Developed and implemented social skills programs, utilizing visual strategies for improving communication and behavior for children with Autism and Asperger disorders
- Crisis prevention and intervention support for staff and residents
- Protected clients rights though participation on the Human Rights Committee
- Functional behavior assessment and behavior intervention plans based on empirical researched methods
- Conducted Psychosexual assessments for individual with disabilities.
Social Work Intern
Maryhaven Center of Hope
Terryville, N.Y.
2006.01 - 2008.01
- Developed and facilitated programs for a diverse geriatric population
- Analyzed and interpreted the need of residents and offered appropriate solutions
- Individual counseling focused on environmental, social and medical issues
- Knowledge of federal program: Housing and Urban Development
- Knowledge of Medicare and Medicaid programs for the elderly
- Conducted geriatric mental status interviews and applied interventions.
Education
Passed Association of Social Work Boards (Florida) -
09.2017
Registered Clinical Social Worker Florida -
01.2015
Master of Social Work -
Stony Brook University
05.2007
Licensed Master Social Worker NY -
01.2007
Bachelor of Science -
St. Joseph’s College
05.2005
Skills
- Staff Development
- Business Planning
- Budget Control
- Operations Management
- Organizational Development
- Rules and Regulations
- Crisis Intervention
- Motivational Interviewing
- Behavior Modification
- Effective Communication Abilities
- Grief Counseling
- Therapeutic Expertise
- Mental Health Assessment
- Mental Health Evaluations
- Dual Diagnosis Expertise
- Friendly, Positive Attitude
- Organization and Time Management
Certification
- School Social Worker Certification 2017
- Play Therapy
- Suicide Prevention
- Counseling
- PMC OMH – Preventing and Managing Crisis through Office of Mental Health
- TCI – Therapeutic Crisis Intervention
- SCIP – r - Strategies for Crisis Intervention Prevention revised - Trainer
- CPI – Crisis Prevention Intervention
- CPR/First aid
- Certified Youth Mental Health Specialist (CYMHS)
- Certified Clinical Trauma Professional (CCTP)
Degrees
MSW, CCTP, LCSW
References
REFERENCES PROVIDED ON REQUEST
Affiliations
- Participates in charitable events
- Enjoys outside activities especially pickleball
Websites
Timeline
Director of Therapeutic Services and Program Development
Integrated Psych. Solutions
2023.01 - Current
Operations Director
Talbot House Ministries
2018.02 - 2019.08
Private Practice Owner and Therapist
Strength Based Therapy
2018.01 - Current
School Social Worker (Social Behavior Program)
Pasco County School District
2016.01 - 2018.01
Behavior Specialist/ School Counselor
Hernando County School District
2014.01 - 2018.01
Residential Behavior Specialist
SCO Family of Services
2011.01 - 2014.01
Crisis Prevention Specialist/Interim Clinical Director
Madonna Heights
2009.01 - 2011.01
School Social Worker
Maryhaven Center of Hope
2008.01 - 2009.01
Social Work Intern
Maryhaven Center of Hope
2006.01 - 2008.01
Passed Association of Social Work Boards (Florida) -
Registered Clinical Social Worker Florida -
Master of Social Work -
Stony Brook University
Licensed Master Social Worker NY -
Bachelor of Science -
St. Joseph’s College
- School Social Worker Certification 2017
- Play Therapy
- Suicide Prevention
- Counseling
- PMC OMH – Preventing and Managing Crisis through Office of Mental Health
- TCI – Therapeutic Crisis Intervention
- SCIP – r - Strategies for Crisis Intervention Prevention revised - Trainer
- CPI – Crisis Prevention Intervention
- CPR/First aid
- Certified Youth Mental Health Specialist (CYMHS)
- Certified Clinical Trauma Professional (CCTP)
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