Summary
Work History
Skills
Special Interests
Timeline
Generic

Susan Royce

Tonawanda,NY

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Work History

Administrative Financial Assistant

SPCA Serving Erie County
2012 - Current
  • Assisting CFO with duties including spread sheets and data entry, daily cash receipts, balancing cash and credit card transactions, utilizing PetPoint Data Management System for balancing cash receipts, preparing cash drawers for various departments, preparing contracts for filing, daily bank deposits, Accounts Receivable and billing, assisting CFO with Accounts Payable
  • Office Manager duties of ordering office supplies, business cards and letterhead stationery, payroll checks, petty cash, preparing boxes and record keeping for storage of documents, data entry of donations in Raiser’s Edge software
  • Responsible for all copiers in-house making sure paper jams are cleared, toner is changed, and maintenance is scheduled as needed, as well as credit card processing readers
  • Notary Public to assist Investigations department with warrants.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Streamlined invoice processing to reduce payment turnaround time, improving vendor relationships.
  • Collaborated with team members to develop comprehensive financial reports for executive board review.
  • Increased financial transparency through creation of accessible, easy-to-understand reports for non-financial staff members.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Contributed valuable insights during finance department meetings focused on strategic planning efforts.
  • Reduced budget discrepancies by conducting regular audits and reconciling accounts.
  • Enhanced financial accuracy with thorough record keeping and data tracking.

Administrative Data Entry

SPCA Serving Erie County
2012 - Current
  • Sorting mail, using Raiser’s Edge Nonprofit Software for data entry of incoming donations via postage, processing online donations, creating tribute cards by donation, processing and registering participants for special events, processing donations sponsoring participants and linking donation to participant, assisted with special events, assisted Director of Campaign Development with Major Donor events, covered for Administrative Assistant for vacation and sick days.

Skills

  • Notary Public
  • Microsoft Office Proficient
  • Nonprofit Software
  • Accounts Receivable
  • Project Schedule Coordination
  • Accounting Support
  • Business Correspondence
  • Business Administration
  • Employee timesheet processing
  • Payroll Administration
  • Accounting skills
  • AccuFund Bookkeeping System

Special Interests


  • Volunteering with Animal Rescues (SPCA Cat Room Monitor & Dog Walker)
  • Networking Events
  • Creative Writing
  • Culinary Enthusiast - Avid home cook

Timeline

Administrative Financial Assistant

SPCA Serving Erie County
2012 - Current

Administrative Data Entry

SPCA Serving Erie County
2012 - Current
Susan Royce