SUSAN RUMMEL

Design Expertise:

• Leverage exceptional design skills to create compelling print and promotional materials that drive sales for US Chemical/Diversey's existing customers and capture the attention of potential ones.
• Develop promotional ads that powerfully endorse US Chemical products in a way that resonates with customers in their respective industries.

Label Management:

• Apply meticulous attention to detail to revise and update crucial data on all in-house and private product labels with utmost accuracy.
• Manage and maintain the precision of ingredient, safety, and instructional information on assigned product labels.
• Excel at managing multiple priorities, ensuring swift turnaround of all label revisions during the proofing process to support product production timelines.

Communication & Collaboration:

• Demonstrate strong communication skills, regularly updating manager on project progress and inquiring about new or upcoming projects.
• Collaborate seamlessly with marketing team to complete tasks promptly, providing assistance to colleagues as needed to meet project requirements.
• Work cross-functionally with sales staff and coworkers from different departments on product and label-related projects.

Project Management:

• Generate and dispatch print-ready files to the printer with technical expertise, ensuring seamless production.
• Participate actively in monthly marketing meetings, reviewing current project status, planning for future developments, and exchanging ideas with the team.

Offered short-term assistance to meet the ideals of the Wisconsin Guardian Foundation by:

• Creating eye-catching posters, postcards, and brochures to promote the foundation's mission and events.
• Developing print-ready layouts to ensure seamless production.
• Providing expert recommendations on designing and printing new materials and refreshing existing ones.
• Contributing to WGF's principles with timely revisions to keep event materials current and engaging.

Crafted Compelling Design Materials

• Tailored designs for print and digital media, meticulously adhering to client specifications.
• Developed artwork and mockups in perfect alignment with Norscot's clients' visual objectives.

Ensured Color Consistency and Accuracy

• Ensured precise PMS printing by accurately identifying CMYK and RGB conversions according to vendor guidelines.

Demonstrated Versatility and Adaptability

• Seamlessly covered multiple job roles and departments to promptly fulfill operational tasks.

Fostered Close Vendor Collaboration

• Collaborated closely with vendors to ensure strict adherence to project timelines.
• Provided proactive assistance to swiftly resolve problems or delays in project execution.

Facilitated Smooth Communication

• Maintained steady, open communication between vendors and sales representatives to ensure smooth project progression.

Optimized Workflow for Maximum Efficiency

• Implemented a productive workflow that effectively met client demands.

Design Expertise

• Conceptualized and crafted custom designs for print and digital media, delivering solutions tailored to clients' unique visual needs.
• Played a pivotal role in shaping the layout and art direction of social media content, elevating brand awareness and engagement.
• Developed visually compelling designs that captured the brand's essence, resonating with its target audience.
• Ensured printing consistency and quality by expertly managing CMYK and RGB color conversions to meet vendor specifications.
• Conducted thorough reviews of design files to catch errors, guaranteeing polished final products.

Client Relationship Management

• Fostered strong client relationships through collaborative consultations, ensuring designs aligned with their goals and preferences.
• Served as the primary point of contact for customers, providing exceptional service in person, over the phone, and via email.
• Built strong relationships with clients by responding to their inquiries in a timely, professional manner.

Project Management

• Managed project timelines effectively, liaising with vendors to obtain updates and resolve any issues promptly.
• Proactively addressed issues and delays, collaborating with vendors to find prompt resolutions that kept projects on track.
• Streamlined workflows by coordinating closely with vendors, ensuring all projects were completed efficiently.

Operational Efficiency

• Demonstrated adaptability by seamlessly covering various job roles to ensure smooth operation of all business functions.
• Streamlined front desk operations, expertly managing phone calls, emails, and walk-in clients to increase efficiency.
• Supported office efficiency by handling clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Provided administrative support to staff, managing correspondence, filing documents, and maintaining office supplies inventory.
• Ensured the office ran smoothly by handling incoming and outgoing packages, tracking deliveries, and fulfilling special requests.

Delivered Innovative Design Solutions that Exceeded Client Expectations

• Provided creative solutions tailored to each client's unique needs, resulting in visually impactful designs that surpassed expectations.
• Developed eye-catching marketing materials that effectively communicated brand messages and boosted customer engagement.
• Expertly converted client ideas into compelling designs, consistently meeting project goals and enhancing brand visibility.
• Collaborated closely with clients to understand their vision, gather feedback, and make necessary adjustments for optimal results.
• Utilized Adobe Creative Suite and Microsoft Office Suite to craft innovative designs that captured each brand's essence.

Mastery of Design Fundamentals

• Applied in-depth knowledge of design principles, selecting typography, composition, layout, and color to create aesthetically pleasing and effective designs.
• Conducted meticulous pre-press checks, minimizing errors and ensuring accurate, high-quality final products.
• Enhanced print quality by precisely adjusting color settings and alignment for each project, resulting in vibrant and professional prints.

Project Management Expertise

• Managed the entire lifecycle of each project, from initial concept development through final production and delivery, providing a seamless experience for clients.
• Oversaw multiple print projects simultaneously, prioritizing tasks based on urgency and complexity to meet tight deadlines.
• Ensured accurate replication of digital designs onto physical media, using precise color matching techniques for consistent branding.

Operational Efficiency

• Organized and packaged completed print jobs for efficient pickups, shipments, and deliveries, ensuring timely receipt of materials by clients.
• Maintained accurate inventory of paper materials and printing supplies, preventing stockouts and minimizing waste.
• Streamlined processes and improved workflows, increasing productivity and allowing for more projects to be completed within budget and timeframe.

Client-Centric Approach

• Fostering strong relationships with clients through effective communication, transparency, and a customer-centric approach.
• Delivered high-quality print materials on time, resulting in increased client satisfaction and loyalty.
• Worked closely with clients to understand their objectives, providing solutions that aligned with their goals and exceeded their expectations.

Design Project Management

• Simultaneously managed multiple design projects, prioritizing tasks to consistently meet tight deadlines.
• Developed and implemented innovative design concepts that effectively communicated brand identity and boosted sales by 10%.

Graphic Design

• Edited and enhanced existing artwork and graphics using Adobe Creative Suite.
• Created visually appealing graphics for a range of print and digital media, collaborating with other designers.
• Constructed sets and displays for product launch photo shoots, fulfilling anticipated visual goals.
• Set up product shots, selected props, styling, and lighting to create visually dynamic images showcasing products in their best light.

Web Design

• Updated and maintained two outdated company websites with modern designs in line with industry trends.
• Managed multiple website projects simultaneously, adhering to deadlines and maintaining quality workmanship.
• Developed custom website features to meet client needs, resulting in improved functionality and increased satisfaction.
• Advanced web traffic 15% by carefully maintaining social media platforms, e-blasts, and brand presence.

Digital Media

• Enhanced online engagement by creating compelling content for various platforms
• Cultivated mobile-friendly designs for a variety of platforms.
• Assisted in developing social media campaigns by creating shareable graphics, contributing to increased online engagement.
• Increased social media engagement by curating eye-catching visuals tailored to different platforms.
• Generated visual media within brand standards to promote products and services.

Print Media

• Developed original designs for print media, magazines, and newspapers.
• Strengthened brand identity with consistent messaging through direct mailing campaigns, digital marketing campaigns, e-blasts, advertisements, and social media content.

Catalog Management

• Maintained a comprehensive and up-to-date catalog database of products, contributing to efficient catalog management.
• Kept catalog orderly and updated with latest material additions and removals.

Collaboration

• Implemented user feedback into designs, leading to higher customer satisfaction rates.
• Partnered with the marketing team to advise on upcoming projects and promote visual solutions aligned with current industry trends.