Susan Russo
Summary
Confident professional delivering executive leadership to the sales management team, sales associates and staff. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes 25+ years of residential real estate sales and marketing, sales and regional management, proven track record for growth through agent recruitment and acquisitions. Recognized for exemplary leadership and team collaboration.
Overview
34
34
years of professional experience
Work History
Regional Director, Greater Boston North, Rhode Island Region
Berkshire Hathaway HomeServices Commonwealth Real Estate
12.2021 - Current
- Responsible for 12 Offices, Supervise 7 Sales Managers
- 600+ Agents
- Over $1B in Sales Volume
- Support, Coach and Partner with Management Team
- Identify and hire Sales Manager talent
- Increase Company dollar revenue through agent coaching, identify and recruit experienced sales associates
Senior Vice President, Boston & Greater Boston-North Regions
William Raveis Real Estate
11.2016 - 01.2021
- Responsible for 8 Offices, Supervised 6 Sales Managers
- 500+ Agents
- Over $1B in Sales Volume
- Support, Coach and Partner with Management Team
- Identify and hire Sales Manager talent
- Strategically grow the Company footprint in and around the Greater Boston North and Boston regions
- Coach top producing Sales Associates and Team Leaders
Sales Manager, Winchester, Lexington & Lynnfield, MA
Century 21 Commonwealth
12.2007 - 11.2016
- Led Winchester Team to #1 Century 21 Office in New England for sales volume 8 consecutive years (2008-2016)
- Increased Agent Count from 23 agents to 66 agents in Winchester location with a net increase of 43%
- Opened two branches, Lexington & Lynnfield, recruited 30 agents and two sales managers
- Created a 6-Week Agent Bootcamp to drive sales and retention
- Introduced and organized Company's annual Awards and Recognition Brunch in 2011 to recognize the top producing agents and offices.
Sales Manager
Carlson GMAC
Winchester, MA
01.2006 - 01.2007
Sales Associate/Realtor
Carlson GMAC
Winchester, MA
01.1990 - 01.2006
- Listed and sold residential real estate in Middlesex County
- Top Producing Sales Associate 1990-2006
- Instructor - Agent Business Planning
- Member: Greater Boston Real Estate Board
- Member: Massachusetts Association of Realtors
- Member: National Association of Realtors
- Luxury Homes Specialist (LHS)
- Real Estate Negotiation Expert (RENE).
Education
Some College (No Degree) - American And English Literature
Middlesex Community College - Bedford
Bedford, MASkills
- Leadership
- Sales Planning & Growth
- Employee Recruitment
- Budget Development
- Talent Acquisition
- Strategic Marketing
- Staff Training and Development
- Business Development
- Public Speaking
- Staff Management
- Agent Relationships
- Meetings and Presentations
Professional Highlights
- 2017 "Manager of the Year" William Raveis Real Estate
- Certified Coach & Mentor Certification 2018
- Recruited over $300M in Sales Revenue
- Recognized as #1 Office for Sales Volume for New England 2008-2017
Timeline
Regional Director, Greater Boston North, Rhode Island Region
Berkshire Hathaway HomeServices Commonwealth Real Estate
12.2021 - Current
Senior Vice President, Boston & Greater Boston-North Regions
William Raveis Real Estate
11.2016 - 01.2021
Sales Manager, Winchester, Lexington & Lynnfield, MA
Century 21 Commonwealth
12.2007 - 11.2016
Sales Manager
Carlson GMAC
01.2006 - 01.2007
Sales Associate/Realtor
Carlson GMAC
01.1990 - 01.2006
Some College (No Degree) - American And English Literature
Middlesex Community College - Bedford
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