Susan Ruzzo, MS CCC-SLP

1. Managed technology for efficient daily tele-practice service delivery

2. Created and ran groups for effective speech and language services for students in the following designations: intellectual disabled and autism.

3. Served students at the middle school level and young adults in transition after High,

4. utilized on line materials program for effective service delivery

5. Participated in PPT meetings and wrote and developed IEPs for all students served.

6. Created and implemented diagnostic evaluations for further understanding of students disabilities.

7. Wrote and uploaded diagnostic reports.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Conducted thorough evaluations of cognitive-linguistic skills, enabling targeted treatments and measurable progress tracking.
• Designed engaging group therapy activities that fostered peer interaction and enhanced social communication skills among participants.
• Mentored graduate students during clinical placements, providing guidance on evidence-based practice, ethical considerations, and professional growth opportunities.
• Contributed to the development of departmental policies, procedures, and quality improvement initiatives through active participation in staff meetings and committees.