Susan Ryan
Pauline,SC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Commitment to confidentiality of information at all times.
Overview
19
19
years of professional experience
Work History
Community Liaison/Registered Nurse
Comfort Keepers Home Care
Spartanburg, SC /Tryon, NC
10.2024 - Current
- Developed community partnerships to enhance service outreach and resource availability.
- Facilitated communication between clients, families, and care teams to ensure coordinated care.
- Attend community events to promote awareness of home care services and client needs.
- Conducted needs assessments to coordinate home care.
- Create care plans for caregivers to follow when providing care.
Registered Nurse
Ambulatory Surgery Center Spartanburg
Spartanburg, SC
03.2022 - 10.2024
- Administered pre-operative assessments and evaluations to ensure patient readiness for surgical procedures.
- Collaborated with surgical teams to maintain efficient workflow and optimal patient care during procedures.
- Educated patients and families on post-operative care protocols to promote recovery and reduce complications.
- Monitored vital signs and managed patient comfort throughout the surgical process, ensuring safety standards were met.
Home Health Registered Nurse
Interim Home Health Care
Greenville, South Carolina
03.2019 - 08.2022
- Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Assessed patients' health conditions and asked appropriate questions to better understand current feelings.
- Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
- Contacted family immediately when issues arose with at-home patients in effort to find effective resolutions.
- Trained, guided, supported and supervised home health aide care providers.
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Took samples to complete diagnostic and routine assessment tests.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Home Care Registered Nurse Week Nights on Call
Interim Home Health Care
Greenville, SC
08.2019 - 03.2022
- Performed triage on all incoming calls and determined the severity of injuries and illnesses.
- Delivered after hours care to patients that required urgent needs.
- Performed start of care admissions.
- Delivered care as directed in care plans and conducted routine head-to-toe evaluations.
- Document with computerized charting.
- Performed physical assessments, ordered preliminary tests and charted all interactions.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Educated patients and caregivers on healthcare protocols and processes.
- Administered medications per physician orders.
- Delivered a high level of quality care to diverse populations while overseeing the admission of patients, triaging based on acuity and appropriate department admission.
- Managed detailed patient records, including patient histories, vitals and assessments.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients recovering from medical or surgical procedures.
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Took vital signs to assess patient health progress and needs.
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
- Updated and developed care plans to establish goals based on patient's nursing diagnosis.
- Advocated for and strived to protect health, safety and rights of patient.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Outpatient Surgery Registered Nurse
Surgery Center At Pelham
Greer, South Carolina
05.2015 - 03.2019
- Educated family members and caregivers on patient care instructions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions after administering medications and IV therapies.
- Advocated for and strived to protect health, safety and rights of patient.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Delivered outstanding care as directed in care plans and conducted routine head-to-toe evaluations.
- Prepared patients for surgery, educating patients and family members on surgical procedures.
- Document with computer charting.
Registered Nurse Labor And Delivery
Mary Black Memorial Hospital
Spartanburg, SC
09.2007 - 05.2015
- Monitored prenatal development during checkups.
- Assisted doctors in monitoring baby and mother health during labor.
- Checked in patients quickly with adequate information.
- Participated in unit-based Quality Assurance Program.
- Administered job knowledge assessments and competency testing for certification-level training.
- Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
- Transported patients to and from different departments.
- Provided patient education.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Ensured safety and well-being of patients.
- Assisted doctors with surgeries and non-invasive procedures.
- Managed care for post-operative patients through discharge.
Home Health Nurse
Alere Inc.
Spartanburg, SC
08.2007 - 05.2015
- Partnered with team of registered nurses to achieve overall well-being of all patients.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Created and maintained computerized record management systems to record and process data and generate reports.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
- Provided case management services, counseling, education and life-skills training to diverse, at-risk population.
- Provided patient education.
Education
Associate of Science - Registered Nurse
University Of South Carolina - Aiken
Aiken, SC2005
Bachelor of Science - Exercise Science
University Of South Carolina - Aiken
Aiken, SC1999
Skills
- Patient management
- Patient and family advocacy
- Health screening
- Charting and clinical documentation
- Data collection
- Patient assessments
- Attention to Detail
- Care Coordination
Timeline
Community Liaison/Registered Nurse
Comfort Keepers Home Care
10.2024 - Current
Registered Nurse
Ambulatory Surgery Center Spartanburg
03.2022 - 10.2024
Home Care Registered Nurse Week Nights on Call
Interim Home Health Care
08.2019 - 03.2022
Home Health Registered Nurse
Interim Home Health Care
03.2019 - 08.2022
Outpatient Surgery Registered Nurse
Surgery Center At Pelham
05.2015 - 03.2019
Registered Nurse Labor And Delivery
Mary Black Memorial Hospital
09.2007 - 05.2015
Home Health Nurse
Alere Inc.
08.2007 - 05.2015
Bachelor of Science - Exercise Science
University Of South Carolina - Aiken
Associate of Science - Registered Nurse
University Of South Carolina - Aiken