Susan Sardinas

Originally hired for file room clerk. Maintained organization of file room by filing outstanding reports and records in patient files then advanced to Medical Transcriptionist.

• Pulled patient files for insurance reviews, facilitating timely processing.
• Ran Holter monitor reports for doctor's review, ensuring accurate medical documentation.
• Typed echocardiogram reports from technicians for inclusion in patient files.
• Transcribed dictaphone recordings into electronic medical record, verifying data accuracy prior to billing.
• Ensured all patient information was prepared and accessible for clinical use.

Facilitated communication between clients and cross-functional teams, including sales, technology, and video production.

Managed client relationships across diverse markets: Miami, Ft. Lauderdale, Colorado, Bermuda, Aruba, St. Maarten, and Curacao.

Created spreadsheets to monitor client interactions, schedule video shoots, and track deliverables for reporting purposes.

Coordinated travel arrangements for video teams based on shooting schedules and client requirements.

Developed platforms for clients by collecting necessary materials and overseeing publication in IFGuide CMS system.

Ensured timely payment processing for video team invoices through meticulous expense tracking.

Engaged with business owners and Herald management to align project objectives and deliverables.

Demonstrated flexibility and effective time management skills to accommodate various time zones.

• Coordinated travel arrangements and itineraries for faculty and staff efficiently.
• Organized special events and conferences to support university initiatives effectively.
• Maintained confidential files while handling sensitive information with discretion.
• Facilitated communication between internal departments and external partners for executives.
• Managed employee files to ensure compliance with privacy regulations.
• Developed office procedures that enhanced administrative efficiency across departments.
• Monitored incoming emails, responding promptly to inquiries regarding HR policies.
• Assisted in onboarding new employees and processing necessary documentation.

Collected client data for tax preparation, transferring information to accounting CMS platform.

• Scheduled client appointments for timely tax preparation.cords management activities.
• Compiled statistical data related to revenue and expenses for analysis.

Volunteered as room mother and aide for drama club and choir at three schools.

Scheduled group trips to Orlando for choir competitions.

Supported various sports teams as a parent volunteer and organizer.

• Drafted successful grant proposal to secure $3,000 monthly heart medication for ill family member.
• Utilized clerical skills to organize groups and manage schedules effectively.
• Demonstrated strong time management to balance home responsibilities with volunteer commitments.