Susan Schalk
Winfield,MO
Summary
Efficient Accounts Receivable Specialist offering 30+ years of experience in accounts receivable functions. Excellent knowledge of collection and claims procedures with strong communication skills utilized in resolving customer queries. Skilled in accurately preparing weekly and monthly reports within tight deadlines.
Overview
36
36
years of professional experience
Work History
Senior Credit & Collections Analyst
Mallinckrodt Enterprises, LLC Dba SpecGx LLC
Webster Groves, MO
10.2016 - 01.2022
- Worked in tandem with sales team and customers to negotiate payments.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Worked as closely with 3rd party collection agency to turn over uncollectible accounts and monitor progress.
- Created adhoc reports in JDE system for month end metric reporting for upper management.
- Served as liaison between 3PL and General Ledger department for reporting Canada cash received for accuracy & metric reporting.
- Cash forecasting of top 3 distributor accounts; Cardinal, ABC, & McKesson.
- Assist cash application for customer payment details.
Senior Credit & Collection Analyst
Mallinckrodt Inc Dba Covidien & Tyco Healthcare
Hazelwood, MO
03.1998 - 10.2017
- Assisted in system conversions, including testing.
- Performed yearly SoX testing.
- Processed credit card payments.
- Assisted with adhoc reports during acquisitions.
- Performed all metric reporting for the Credit Department to upper management.
- Required minimal oversight to complete job task, meeting all deadlines and goals.
- Used persuasive communication skills to obtain payments from customers and process refunds for credit balances upon request.
Credit Supervisor
Unisource Worldwide. Inc.
St. Louis, MO
08.2000 - 12.2000
Credit Manager
Suburban Journals
St. Louis, MO
02.1996 - 03.1998
Credit & A/R Supervisor
Todd Uniforms, Inc
St. Louis, MO
06.1987 - 03.1996
Education
Associate of Applied Science - Management & Supervisory Development
St. Louis Community College @ Meramec
St. Louis, MO05.1995
Skills
- Experienced with JDE software
- Verbal and written communication
- Teamwork and Collaboration
- Problem-solving
- Cash Forecasting
- Adhoc reporting
- Task prioritization
- Training
- Proficient in Microsoft Excel & Word
- Audit Reviews
Timeline
Senior Credit & Collections Analyst
Mallinckrodt Enterprises, LLC Dba SpecGx LLC
10.2016 - 01.2022
Credit Supervisor
Unisource Worldwide. Inc.
08.2000 - 12.2000
Senior Credit & Collection Analyst
Mallinckrodt Inc Dba Covidien & Tyco Healthcare
03.1998 - 10.2017
Credit Manager
Suburban Journals
02.1996 - 03.1998
Credit & A/R Supervisor
Todd Uniforms, Inc
06.1987 - 03.1996
Associate of Applied Science - Management & Supervisory Development
St. Louis Community College @ Meramec
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